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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
788 Reviews

788 Reviews of Mandal Pontiac Buick - Service Center

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December 12, 2024

Replaced all 4 tire pressure sensors July 2024. This month, one sensor indicated off line. Called Jamie and told to bring the car in for service. Sensor tested and failed. Sensor replaced under wa More

by goriofletch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Mandal Buick GMC responded

Thank you for your feedback! We appreciate you taking the time to share your experience with our Service Department at Mandal Buick GMC. We're glad to hear that Jamie was able to assist you promptly and that we could resolve the sensor issue under warranty. Your satisfaction is important to us, and we look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

December 12, 2024

I'm not happy this Sierra 2024 has spent more time in the shop than it has on the road. I could discuss how I was handled as for as getting a loaner six hours after I called in ahead of time asking for one More

by REDD641974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Meakins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it must be to have your new Sierra 2024 in the shop for such an extended period, especially with significant events like a funeral and your 50th birthday being impacted. We appreciate your feedback regarding the loaner vehicle and the time it took to complete the transmission work. Your concerns are important to us, and we encourage you to reach out directly to Mandal Buick GMC so we can address this situation and work towards a resolution. Thank you for your patience, and we hope to hear from you soon. Sincerely, the Team at Mandal Buick GMC

December 12, 2024

The only issue that i had was that my vehicle service start time was about 30 minutes behind schedule and the tech left hand prints on the vehicle. Other than that everything was good. More

by LILLYFAM2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Mandal Buick GMC responded

Thank you for your feedback! We understand that having your vehicle service start on time is important, and we appreciate you bringing the delay and handprints to our attention. It’s great to hear that everything else went well with your service at Mandal Buick GMC. If there's anything further we can assist you with or if you have questions, please feel free to contact us. We look forward to serving you again! Sincerely, the Team at Mandal Buick GMC

December 12, 2024

Jason has always been a pleasure to work with. His attention to detail is great. More

by MARKROBERTS200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Dec 13, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We appreciate your positive feedback about your experience at Mandal Buick GMC. We're glad to hear that our team's attention to detail has made your time with us enjoyable. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

December 11, 2024

Impressive work, very clean facilities. Professional staff. Everything was explained in detail in a way that I could understand More

by PSTEGALL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful feedback! We at Mandal Buick GMC are thrilled to hear that you were impressed with our facilities and our professional staff. It's great to know that the details were communicated clearly. We appreciate your kind words and look forward to welcoming you back next time! Sincerely, the Team at Mandal Buick GMC

December 10, 2024

Blake was awesome. I do wish they would have done a better deal but they did get me my truck. Frank took care of me when the door wouldn’t unlock. He made sure it got f More

by jiovannicarrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake, Frank
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Dec 11, 2024 -

Mandal Buick GMC responded

Thank you for your feedback! We’re glad to hear that Blake provided you with great service and that Frank was able to assist you with the door issue promptly. We appreciate your understanding regarding the minor oversight and want you to know that we always strive for excellence at Mandal Buick GMC. Please feel free to reach out if there's anything further we can assist you with. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

December 10, 2024

Jamie in service was excellent and kept me up to speed on the service work. More

by threid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Jamie in service provided you with excellent communication and kept you updated on your service work. At Mandal Buick GMC, we strive to deliver top-notch service to our customers. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

December 09, 2024

The staff at Mandal is friendly and friendly. Thank you and the staff. Merry Christmas and Happy New Year More

by pathutton11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you found our staff at Mandal Buick GMC to be friendly. We truly appreciate your thoughtful wishes and look forward to serving you in the New Year. Happy holidays! Sincerely, the Team at Mandal Buick GMC

December 06, 2024

My 2001 Pontiac Aztek is over twenty years old, and Mandal is still honoring my lifetime oil change agreement, which is very honorable of the company. More

by ahonore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you're still benefiting from your lifetime oil change agreement for your 2001 Pontiac Aztek. At Mandal Buick GMC, we value our customers and strive to honor our commitments. We appreciate your continued trust in us and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

December 01, 2024

Mandala Buick GMC has been a great dealership. Very courteous staff all together. I dropped my SUV off for a oil change and wash. It was done in less than an hour and looked great. More

by clintoncooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear about your positive experience at Mandal Buick GMC. It's great to know that our team provided courteous service and that your SUV was taken care of quickly and efficiently. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, the Team at Mandal Buick GMC

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