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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
789 Reviews

789 Reviews of Mandal Pontiac Buick - Service Center

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August 25, 2024

Customer service is always great at Mandal. Fast and efficient. Friendly and courteous staff members. More

by tamecad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're glad to hear that you had a great experience with the customer service at Mandal Buick GMC. Our team strives to be fast, efficient, and friendly, and it’s great to know that it shows. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

August 24, 2024

The service department is very efficient, the service manager Jamie is amazing and explains the service done on the vehicle. The service department continues to influence my purchasing a vehicle from Man More

by CHANCE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had an efficient experience with our service department and that Jamie provided excellent explanations about your vehicle service. It's great to know that this positive experience is influencing your decision to purchase from Mandal Buick GMC. We look forward to assisting you again soon! Sincerely, the Team at Mandal Buick GMC

August 23, 2024

State of the art dealership supported by an awesome Service Department. Mandal Buick GMC is remarkable for their friendly and knowledgeable staff. More

by wilm52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our friendly and knowledgeable staff at Mandal Buick GMC. Our team is dedicated to providing top-notch service, and we truly appreciate your kind words. We look forward to welcoming you back soon! Sincerely, the Team at Mandal Buick GMC

August 23, 2024

Came in for an oil change and was done in about an hour. They have the best waiting area and are quick. More

by BOOPSHOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Mandal Buick GMC responded

Thank you for your feedback! We're glad to hear that you had a positive experience with your oil change at Mandal Buick GMC. Our team works hard to ensure a quick and comfortable visit for our customers. We appreciate your kind words about our waiting area. We look forward to seeing you again for your next service! Sincerely, the Team at Mandal Buick GMC

August 19, 2024

My last service my A/C was scanned I paid over nine hundred dollars for repairs after that I was told that it didn't fix my problem and that I needed over five more hundred to correct it, looks like th More

by thomas.s.jr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susie Hatheway
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
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Aug 21, 2024 -

Mandal Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the A/C repairs and the additional costs you've faced. Your feedback is important to us, and we strive for transparency and quality in our services at Mandal Buick GMC. We recommend reaching out directly to our management team so we can address your situation more thoroughly and ensure you receive the assistance you need. Please contact us at your earliest convenience. We appreciate your patience as we work to resolve this matter. Sincerely, the Team at Mandal Buick GMC

August 17, 2024

The service dept personnel were very helpful and made me feel welcome. The service lot was cramped and packed with vehicles, but that didn't prevent the personnel from being very helpful and professional. More

by hrduke28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Regueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kira Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that our service team made you feel welcome and provided helpful assistance, despite the cramped conditions. Your feedback is greatly appreciated, and we hope to see you again at Mandal Buick GMC for any future needs! Sincerely, the Team at Mandal Buick GMC

August 16, 2024

Great experience at the Mandal service center. Susie was professional, knowledgeable, and friendly. Would recommend. More

by CAROLINELISBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Mandal Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience at the Mandal service center and that Susie made such a positive impact during your visit. Your recommendation means a lot to us. We look forward to seeing you again at Mandal Buick GMC! Sincerely, the Team at Mandal Buick GMC

August 14, 2024

Extremely accommodating to my schedule. Personnel were very professional. I am extremely satisfied with my service experience. More

by KAYSINTERIORSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our team was able to accommodate your schedule and that you were satisfied with your service experience at Mandal Buick GMC. We appreciate your kind words and look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

August 14, 2024

Service could communicate better with owner about time to fix the problem and specifics about the repair. More

by c.lafleur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Mandal Buick GMC responded

Thank you for your feedback. We understand the importance of clear communication regarding repair times and specifics at Mandal Buick GMC. We value your input and are committed to improving our services. Please feel free to reach out to us directly if you have any further concerns or suggestions. Sincerely, the Team at Mandal Buick GMC

August 13, 2024

Excellent! Was promised completion in 1 hour; Took delivery in 45 minutes! Thanks very much! More

by RMCUEVAS5284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2024 -

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Mandal Buick GMC exceeded your expectations with a speedy delivery. We appreciate your kind words and hope to see you again soon for any of your automotive needs! Sincerely, the Team at Mandal Buick GMC

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