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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
766 Reviews

766 Reviews of Mandal Pontiac Buick - Service Center

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July 06, 2024

My biggest problem with this service center has been a lack of communication concerning my vehicle. I tried contacting the service department manager however I never received a response back. More

by VBURGESS.1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Mandal Buick GMC responded

Thank you for sharing your feedback with us. We understand your frustration with the lack of communication regarding your vehicle. We strive to improve in this area and encourage you to reach out to us directly to address any concerns you may have. We value your business and hope to better serve you in the future. Sincerely, the Team at Mandal Buick GMC

July 05, 2024

I’ve had some issues but at the end they’re all the same. Pick your poison but the front desk at the service center is great. They do what they can to help, it’s the techs over sight on items I’ve had issues More

by capnjb01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Vertudazo
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Mandal Buick GMC responded

Thank you for sharing your feedback. We appreciate your kind words about our service center's front desk team. We understand your concerns about the oversight on items. If there are any outstanding issues, please don't hesitate to reach out to us directly. We value your business and aim to provide a seamless experience. Sincerely, the Team at Mandal Buick GMC

July 05, 2024

Awesome folks Go out of their way to make aware of your car problems, need service and pushy! Treat you like family! ALL THE EMPLOYEES I CAME IN CONTACT WITH DESERVE a 10* More

by BIGLAKE143
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter, the courtesy driver, he is the reason I bought my Buick ENCORE!!
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Jul 08, 2024 -

Mandal Buick GMC responded

Thank you for choosing Mandal Buick GMC! We're thrilled to hear about your positive experience with our team. We strive to make car service smooth and enjoyable. We appreciate your kind words and look forward to assisting you again. Feel free to share your experience with others! Sincerely, the Team at Mandal Buick GMC

June 28, 2024

Professional Courtesy Caring Amazing Respectful. They care about you. I highly recommend Mandal Buick. Great job!!! More

by GUNNERSGMAW12262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Mandal Buick GMC responded

Thank you for the glowing recommendation, we truly appreciate it! At Mandal Buick GMC, we aim to provide professional, caring, and respectful service to all our customers. We are delighted to know that you had an amazing experience with us. We look forward to welcoming you back for all your automotive needs. Thank you for choosing Mandal Buick GMC! Sincerely, the Team at Mandal Buick GMC

June 27, 2024

Everyone has been responsive, kind and accommodating. They also assured I was not overly inconvenienced. More

by CHRISTINEBUNTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Mandal Buick GMC responded

Thank you, Christine, for taking the time to share your positive experience with Mandal Buick GMC. We are delighted to hear that our team was responsive, kind, and accommodating to your needs. Your satisfaction is our top priority, and we look forward to serving you again in the future. Sincerely, the Team at Mandal Buick GMC

June 23, 2024

It’s always great service and excellent customer care and support at Mandals. Just need to get that darn check engine light solved once and for all. Let’s get it done this last time. More

by ANDREWMCOX38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Mandal Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, the Team at Mandal Buick GMC

June 21, 2024

Jamie does a great job taking care of the customers needs during service visits at Mandals More

by KARL.BULOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Mandal Buick GMC responded

Thank you for recognizing Jamie's excellent customer service! We appreciate your feedback and are glad to hear that you had a positive experience with us at Mandal Buick GMC. Hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

June 20, 2024

Jamie always takes care of me. The intake young man was courteous and efficient. Vehicle was serviced ahead of schedule and handled well. More

by WETALOHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Mandal Buick GMC responded

Thank you for choosing Mandal Buick GMC and for sharing your positive experience with us, Jamie and our team are glad to hear your feedback. We strive to provide excellent service and look forward to assisting you on your next visit. Sincerely, the Team at Mandal Buick GMC

June 19, 2024

Jaimie Meakins always takes great care of my car needs! Great service even on a short notice. More

by PXSHEILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Mandal Buick GMC responded

Thank you for sharing your positive experience with Mandal Buick GMC! We are delighted to hear that Jaimie provided you with great service, even on short notice. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Sincerely, the Team at Mandal Buick GMC

June 15, 2024

Very good service and very professional . Jamie Merkins has always taken care of all my service. More

by joeykill02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Mandal Buick GMC responded

Thank you for choosing Mandal Buick GMC and for your positive review! We are thrilled to hear that Jamie provided you with excellent service. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, the Team at Mandal Buick GMC

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