Mandal Pontiac Buick - Service Center

Never got rental car or car wash as promised. Car doesn’t feel right since serviced. Car doesn’t feel right since serviced. More

Service writer Shawn Booker took care of my warranty repair needs in a timely and professional manner. Thanks!! repair needs in a timely and professional manner. Thanks!! More

Mandal would be great if they could stick to their appointment times. My appointment was 8:00 am, I got there at 7:45, they didn’t even touch my car until 9:15. They even pulled 2 vehicles around my c appointment times. My appointment was 8:00 am, I got there at 7:45, they didn’t even touch my car until 9:15. They even pulled 2 vehicles around my car and they both got oil changes. I got out of there somewhere around 10:15. The work they do is great but, Mandals wait is beyond Bad. No appointment I understand, Appointment set for 8am, better be there. This time Mandal wasn’t!! More

Inconsistent…. called to bring my truck in no ticket was wrote up as for the problem. They called me the next morning asking why my truck was there I told them again called to bring my truck in no ticket was wrote up as for the problem. They called me the next morning asking why my truck was there I told them again. They called back later that day and ask again about the issue…. Not happy with shop management! The problem was corrected with the vehicle but too much back and forth with shop managers. They don’t seem to care for OnStar which is why I brought the vehicle to the shop in the first place. when I told them twice what OnStar said they just acted like it was no big deal. GMC programmed OnStar for the customers protection I think your team management should take it more seriously. More

The repairs on the car were much higher than anticipated but the staff did a good job. but the staff did a good job. More

Service is good S. M. Jamie is excellent and works very hard to ensure 100% customer satisfaction. M. Jamie is excellent and works very hard to ensure 100% customer satisfaction. More

Very Clean, polite, and super efficient! Wasn’t thrilled about how expensive, but had to do it! Wasn’t thrilled about how expensive, but had to do it! More

This dealership is outstanding for outstanding customer service and personal satisfaction Jamie Necaise is an outstanding employee and always has been an excellent person with me service and personal satisfaction Jamie Necaise is an outstanding employee and always has been an excellent person with me More

It’s a very nice dealership, with great prices also. The staff is all friendly. The Starbucks coffee bar/machine was a nice touch to my wait also. The only recommendation I can give us to post the wifi The staff is all friendly. The Starbucks coffee bar/machine was a nice touch to my wait also. The only recommendation I can give us to post the wifi password for waiting customers, as well as ask customers about a complimentary wash. I always forget to ask unfortunately, and there’s just something about getting into a clean car after it’s been serviced. More

Great dealership to do business with. I was very pleased with the service work and professionalism at the dealership. I was very pleased with the service work and professionalism at the dealership. More