Mandal Pontiac Buick - Service Center

Took truck in for tire rotation and oil change and was told about multiple other issues. Had vehicle towed to dealership for a new battery and was told I needed brakes. In all $2900.00. Not real happy! told about multiple other issues. Had vehicle towed to dealership for a new battery and was told I needed brakes. In all $2900.00. Not real happy! More

outstanding service and on time and professional service. made sure everything is fix on my car made sure everything is fix on my car More

Excellent service. I am disappointed that GMC has decided to sell unfinished pickup trucks though. I am disappointed that GMC has decided to sell unfinished pickup trucks though. More

Jamie Meakins listens to your needs. Writes then up and sees that all repairs are completed in a timely maner. GOOD SERVICE. Writes then up and sees that all repairs are completed in a timely maner. GOOD SERVICE. More

Service great. Jamie kept me up to date on progress and how things were going. He gave me a list of items coming due and estimates Jamie kept me up to date on progress and how things were going. He gave me a list of items coming due and estimates More

Came in for warranty work on my AC. When I pulled up the Porter witnessed the AC was blowing hot. There were no loaner vehicles available. When I came back to get my car, the service pe When I pulled up the Porter witnessed the AC was blowing hot. There were no loaner vehicles available. When I came back to get my car, the service personnel stated when they pulled the car back the AC was working nothing they can do. when the service personnel pulled my car up front for me to leave, the AC was not working. I asked the personnel to come outside and witness what the agency was doing so that we could determined it’s blowing hot and not working. He refused and point-blank asked what do you want me to do , when I got home, we looked over the car and realized it was just the relay we fix that our self. Thanks for the help. Second time I have taken my car in and this specific dealership has refused to do. It’s due diligence. Also, I want to add when I mentioned the Porter witnessed it. The service personnel said yeah he’s just a Porter. When I told the service personnel that I had a video of the auto light flashing on and off indicating there is a problem he didn’t want to see it or address it either. More

Nice triment in excelente personal good i fasts I we’ll recomend to more frens tank you recomend to more frens tank you More

Do good work , clean, nice place, good waiting room n do what they n say what they do. what they n say what they do. More

The work performed was done in a timely manner and they worked very well with my insurance company. worked very well with my insurance company. More

Good day, my experience was not ideal. I scheduled a drop off service through the website for 7am and clicked all recommended service items for the mileage of my vehicle, which was, oil ch I scheduled a drop off service through the website for 7am and clicked all recommended service items for the mileage of my vehicle, which was, oil change, tire rotation, wiper blade replacement, and cabin air filter change. There seems to be a disconnect between the website and the service department technicians because I was asked about the reason for bringing my vehicle. I mentioned, oil change, tire rotation and other items from the website selection. I was offered a car wash and accepted. Additionally, I attempted to call the service department to inquire about the status of my vehicle about 4 hours later and was unable to get through. My wife was in the area and stopped by to check and apparently the vehicle was ready. I didn’t receive a call when the vehicle was ready. So, my wife came home and picked me up to collect our vehicle and I discovered the wiper blades and cabin air filter were not changed. The car was washed, sort of, but not vacuumed as what has been done in the past. The receipt indicates we are preferred customers, but the service rendered doesn’t make us feel so. More