658 Reviews of Mankato Motor Co. - Service Center
4-11-24: Had 4 new tires installed on my 2022 Equinox. Picked up during my lunch break. After work, car had low back right tire. Brought back to dealership for inspection, they added air. Warning light ap Picked up during my lunch break. After work, car had low back right tire. Brought back to dealership for inspection, they added air. Warning light appeared after driving 15 miles, with 20 to get home. Arrived home with 8 pounds of pressure in back right tire. Called MM service dept.-they asked me to have a local service station inspect problem and they would pay for it. I added 25 pounds of air at home. Arrived at service station 3 miles away. Upon inspection, service man tested back right tire: 8 pounds of air and loose stem valve. He replaced stem valve and added air to tire. 4-15-24: Returned to Mankato Motors to have lug nuts retorqued as requested by service. Gave them receipt to have stem valve fixed and explained again what occurred on 4-11-24. Service rep said they would give me credit on my account, but I asked for a check, not sure if I would return. Service torqued lug nuts and rep returned and said my next oil change would be free of charge. I am disappointed that service didn't do a more thorough inspection of low air pressure when I returned to point out the issue. They didn't spend much time looking at it, just quickly added air and sent me on my way. Thankfully I made it home, but it could have ended very differently. More
The staff was very friendly. Listened to my concern and checked that which was of concern. On returning to pick up the vehicle, they were very willing to share what was checked a Listened to my concern and checked that which was of concern. On returning to pick up the vehicle, they were very willing to share what was checked and taken care of. Good people to deal with! More
Great Quick and Reliable service ready to answer all questions and get the customer out the door at a reasonable pace. questions and get the customer out the door at a reasonable pace. More
People are always friendly and respond quickly with questions. It’s always clean when I go here. questions. It’s always clean when I go here. More
Everything went great from the vehicle to all the employees who help us out. Thanks employees who help us out. Thanks More
Mankato Motors is our go to place to purchase and have vehicles serviced. I take my personal and company vehicles there. Jason H. is very flexible getting me in and out and not disrupting my work schedule vehicles serviced. I take my personal and company vehicles there. Jason H. is very flexible getting me in and out and not disrupting my work schedule when my trucks need service. More
too expensive compared to other close dealerships! charged $50 labor and only took max 20 minutes charged $50 labor and only took max 20 minutes More
The help is excellent. In the way they help me prepare for my oil change. I stopped to get an appointment and said they could do it right now for 50 in 15 minutes In the way they help me prepare for my oil change. I stopped to get an appointment and said they could do it right now for 50 in 15 minutes More
Everyone was great to work with and our transaction went smoothly! We never felt pressured during the process which I loved. smoothly! We never felt pressured during the process which I loved. More