Manly Honda

Airbag recall I was met at the front door by a service representative who walked me to the check-in desk. The person in charge explained to me what was going to hap I was met at the front door by a service representative who walked me to the check-in desk. The person in charge explained to me what was going to happen and approximately how long it would take (5 min. less than his lowest estimate). He directed me to the lounge where there were cookies, warm from the oven, and a hot drink machine with multiple choices. I felt much more like a guest than a customer. When I got my car back, it had been vacuumed and the dash had been dusted. What a nice surprise. The whole experience was professional and upscale. More

easy and low pressure Mr. Broadway was extremely helpful, friendly, and knowledgable. He really took the extra time to make sure I understood every function of the vehicle. Mr. Broadway was extremely helpful, friendly, and knowledgable. He really took the extra time to make sure I understood every function of the vehicle. He went the extra mile. Not once did he make me feel pressured or rushed. I would recommend him to anyone who is in the market for a car. More

Superior customer service. Absolutely superior customer service. Clean, attractive environment. I am 5' tall and the furniture was very uncomfortable. My legs were dangling, Absolutely superior customer service. Clean, attractive environment. I am 5' tall and the furniture was very uncomfortable. My legs were dangling, which hurt my back. You couldn't lay your head back because the wall was too far away. And with the Service agent, you have to stand while he does his paperwork. I am 67 and disabled. It was very difficult. More

What fun! My sales person Lindsey provided me with the most pleasant new car buying experience I've ever had! She was thorough, knowledgeable, and efficient. Sh My sales person Lindsey provided me with the most pleasant new car buying experience I've ever had! She was thorough, knowledgeable, and efficient. She kept me informed of every step of the process. I would also like to give kudos to the finance manager, whose name I apologize for forgetting, who performed this part of the process clearly and expediently. Manly Honda has a great team in these two, and I will seek them out for my next vehicle purchase! More

Service of my 2013 CRV Honda First let me say, Bill Robertson, is the nicest guy who has helped me before & I always request him. Your Honda dealership did a great job on my serv First let me say, Bill Robertson, is the nicest guy who has helped me before & I always request him. Your Honda dealership did a great job on my service, I love my CRV Honda. This is my second Honda car, I had an Accord before. More

Routine service for new 2017 Accord From the minute you drive in, you are greeted by someone from the service department & escorted to one of service advisers. Bill Robertson was very h From the minute you drive in, you are greeted by someone from the service department & escorted to one of service advisers. Bill Robertson was very helpful & courteous. The waiting area is very comfortable and they bake chocolate chip cookies while you're waiting! More

Good customer service Vince was very helpful and knowledge in helping me select my new car. With Vince's help and knowledge I now a proud owner of a new Honda. Vince was very helpful and knowledge in helping me select my new car. With Vince's help and knowledge I now a proud owner of a new Honda. More

Best Experience EVER!!!! Had the best salesman Mike, he made me feel confident about make a decision to buy a car! His simple questions about driving my 2002 and driving a 20 Had the best salesman Mike, he made me feel confident about make a decision to buy a car! His simple questions about driving my 2002 and driving a 2013 Honda Fit sealed the deal as I realized I didn't feel safe in my Jeep. He was super chill and worked with me on price for my budget. More

appealing waiting area, attentive service personnel I finally had the passenger side airbag replaced on my Honda FIT. Making the appointment now that they have the parts was simple and efficient. I no l I finally had the passenger side airbag replaced on my Honda FIT. Making the appointment now that they have the parts was simple and efficient. I no longer have to have passengers sit in the back seat! I had to change the appointment and that was also simple to do online. The waiting area in Manly's new facility is very appealing and pleasant. I appreciate them having a ride for me since I live in Sebastopol. The communication regarding the driver was off and I ended up waiting in the pleasant waiting room for the duration of the service (about 2+ hours). I advise checking with the service person every 10 mins or so to be sure you capture your ride. Since this service was on Honda, I have no complaints about cost and I didn't mind reading for the duration in this pleasant environment. More