Manly Honda

Down to Earth and Patient I really want to thank Wayland for his exceptional service. As a first time car buyer I was extremely nervous about the process and had a million ques I really want to thank Wayland for his exceptional service. As a first time car buyer I was extremely nervous about the process and had a million questions. He was very patient in answering any question I had. I really appreciated his down to earth personality and felt at ease immediately. I also appreciated that he wasn't too pushy or "salesy", which was something I was really nervous about going in. Any friend of mine who is looking for a new car will get a referral to Manly Honda and Wayland. I absolutely love my new ride! Thank you! More

2016 Honda CR-V Purchase I was looking to purchase a Honda CR-V to replace my 2005 Honda CR-V that got flooded by the recent storm on 2.7.17. Dave A. in the service dept recom I was looking to purchase a Honda CR-V to replace my 2005 Honda CR-V that got flooded by the recent storm on 2.7.17. Dave A. in the service dept recommended I speak with Sean L. in the sales dept. about purchasing a car. Sean came in on his day off to test drive with me and when I picked up my Honda that I purchased from them. Sean is not your typical salesperson, pushy which I greatly appreciate. Dave S. in the finance dept was also very helpful. They are all very knowledgeable and helpful. Thank you all for a great car purchasing experience!!!!! More

Jose made it right Although my visit started out rough, I was given 2 pieces of incorrect information over then phone regarding the duration and cost of my visit, the se Although my visit started out rough, I was given 2 pieces of incorrect information over then phone regarding the duration and cost of my visit, the service writer, Jose, quickly made it right & followed through to be sure my care was fixed and I received prompt service. More

We love our Pilot! Big Mike Williamson worked with our broker to get us the exact model we wanted with all the features that were important to us. He even did a phone-ca Big Mike Williamson worked with our broker to get us the exact model we wanted with all the features that were important to us. He even did a phone-call appointment to teach us some fine points about our Elite. If you want to get what you want with nothing overlooked then deal with Big Mike. More

Recall service It was a very easy process. My only setback was the gentleman who help me with renting me a car. He seemed a little bit off. He said he was tired even It was a very easy process. My only setback was the gentleman who help me with renting me a car. He seemed a little bit off. He said he was tired even opened a monster in front of me, but he couldn't get anything done correctly. More

free oil change with coupon they were strict about having the coupon on me in order to redeem the offer, so I t was not connected to my account. Jose was a incredible help and to they were strict about having the coupon on me in order to redeem the offer, so I t was not connected to my account. Jose was a incredible help and told me what work I may need to look into with my car after the oil change. More

Extremely attentive to resolving all issues. The service center is one of the best I've seen. It surprises me how much better the level and quality of service is at this Honda dealership than the The service center is one of the best I've seen. It surprises me how much better the level and quality of service is at this Honda dealership than the BMW dealerships I used to go to. Ted is an exceptional service advisor! More

Tire Replacement Had a nail in one of my tires and called Honda the night before and was told someone would respond regarding my incident. Bill Petty called me the ne Had a nail in one of my tires and called Honda the night before and was told someone would respond regarding my incident. Bill Petty called me the next morning and had me come in and from the moment I arrived I was taken care of very efficiently and prompt. Bill was very nice and saw that everything was taken care of in a timely manner. Besides Bill being the efficient and professional that he is, I always look forward to my stay because of Mandi Sumner. She is always helpful and friendly and makes my stay much more enjoyable. More

Feel like we fell for the old Bait & Switch Originally I sold my truck to Manly's acquisition manager Ken. That experience was awesome. He was very professional. He recommended I purchase a vehi Originally I sold my truck to Manly's acquisition manager Ken. That experience was awesome. He was very professional. He recommended I purchase a vehicle from them as we were in the market for an Accord. I took his advice and found a car on their website that we liked. We especially liked it because it was CERTIFIED which was one of our requirements. I was also told over the phone that this vehicle was certified. We decided to make the drive all the way to Santa Rosa from Concord. An hour and a half with 3 children and my wife. I test drove the vehicle and loved it. We decided to proceed with the purchase. Half way through the negotiation I asked to make sure it was certified. The salesman looked at me and says "we don't certify vehicles. " Long story short we were talked into buying $3500 worth of warranties on the vehicle. The kind you buy when a car is not certified. We had no choice! We were stuck and they knew it. I checked the website the next day and their "CERTIFIED" section magically disappeared!! I have never felt so taken advantage of in my life when buying a vehicle. I was offered zero compensation just a "oops we better fix that. " More

Excellent Service!! We bought a car from Ray for my Daughter about a year ago and had a great experience. She recently was in a car accident and we had some car question We bought a car from Ray for my Daughter about a year ago and had a great experience. She recently was in a car accident and we had some car questions and contacted him. He was so helpful even after the sale and we are so appreciative of his knowledge and help. Definitely will bbe buying again from him!! More