Manly Honda

Great experience! We bought our brand new Honda Accord and we couldn't be happier with the experience that we had. Although they would not give us anywhere near Kelly B We bought our brand new Honda Accord and we couldn't be happier with the experience that we had. Although they would not give us anywhere near Kelly Blue Book on our trade in, we decided to sell it to another dealership that would give us close to KBB other than that this place was awesome! Chuck was really nice and when we showed up late Sunday night to test drive the car the first time he didn't mind taking us out. We came back the next morning and bought the car! Dave in financing was extremely nice aa well! The whole team was great to work with! Thanks! More

Great service! Doug Eccles was the dealer that helped me buy my first car; he is an excellent representation of the fantastic service at Manly Honda, and I recommend Doug Eccles was the dealer that helped me buy my first car; he is an excellent representation of the fantastic service at Manly Honda, and I recommend both him and this dealership 100%! More

Normal service; recall for air bag; use of the shuttle. This was the normal b-1 service along with the passenger airbag recall. All went well. Before I left I went to the showroom and found only 1 car for s This was the normal b-1 service along with the passenger airbag recall. All went well. Before I left I went to the showroom and found only 1 car for sale on the floor (along with the early model little Honda). I had wanted to look at the new models but the showroom was empty. I purchased both motorcycles and a little orange station wagon from the Santa Rosa Ave location in the mid 70's. Since then I have purchased 8-10 Honda's from the Manleys. More

Air bag recall I brought my 2005 CRV in for a passenger air bag recall. I received the car back with scratches on the dash board, If this was a newer car, I would be I brought my 2005 CRV in for a passenger air bag recall. I received the car back with scratches on the dash board, If this was a newer car, I would be very dissatisfied with the recall service. More

Great experience I bought two cars on the same day. This was unexpected and I needed a lot of help. The people In the upgrade dept (Beejan and Justin) made the proc I bought two cars on the same day. This was unexpected and I needed a lot of help. The people In the upgrade dept (Beejan and Justin) made the process easier and their follow up has been excellent. I would definitely buy another car there and recommend it to my friends. More

Far Too Long a Wait for Service Writer I had my Honda in for an airbag recall issue. I arrived 10 minutes early for a 1000 appointment, was directed to register with a "customer care" repre I had my Honda in for an airbag recall issue. I arrived 10 minutes early for a 1000 appointment, was directed to register with a "customer care" representative and told I would be called by the next available service writer (looked like there were at least 4 of them). I then sat around for 40 minutes before the service writer had time (and it sure LOOKED like none of them were all that busy between 1000 and 1030). This was rather similar to my last visit to this dealership's service. Manly really needs a much more efficient intake system. I do not feel this was an employee issue - more of an organizational problem. I would like to complement Patrick from parts who went the extra mile to help me with a part need. More

Excellent experience I have been considering purchasing a new vehicle for quite some time. I've had an older Accord for many years, but with the people I worked with, I fe I have been considering purchasing a new vehicle for quite some time. I've had an older Accord for many years, but with the people I worked with, I felt like it was OK to make a change. Sean was very courteous and considerate for my needs. And Chris was helpful towards making me comfortable with my choice as well. Sean was very knowledgeable about the vehicle and thoroughly went over it all. As well as offering to do it again if I needed to come back. I will surely be recommending this group to all my friends. I love my new Honda Civic!! More

Reservations have X-tras! I came with a pre-approved loan via my Credit Union and told the sales rep, finance manager and the closing finance person this...after hours of paper I came with a pre-approved loan via my Credit Union and told the sales rep, finance manager and the closing finance person this...after hours of paper work to submit another application each of them said "oh you're already in the CUDL". None of them knew how to process my DMV exemption - so I was charged the license fee anyways of $341; although I do live on a Native American Rancheria in Mendocino County. Final blow was when I was told that I could not have the car until my bank made payment to Manly Honda because I live on a reservation. I was surprised! They said because of a few bad apples it ruined it for all of us on the reservation and that this is Mr. Manly's policy for reservations. Best part was when I was offered the opt out portion of the deal...meaning I could change my mind for a small fee after a couple days. Really! I wouldn't even have the car for a week! By the way, I'm a County employee in Human Resources, Tribal Council Member and will make sure to tell everyone I know of the treatment I received from Manly Honda. I've already told my co-workers and supervisor who all were shocked and said that's discrimination. I do want to say your salesman, Mark was professional and helpful through the entire process, even though he's never sold a car to a person on the reservation; and your guy that delivered my car was knowledgeable in the process of completing the sales tax exempt form - which was not completed by Manly Honda. More

Where do I start... I asked my neighbor on 9/7/16 who he purchased his Honda from in April, he sent over Chris' contact info real quick... It wasn't like he had to locate I asked my neighbor on 9/7/16 who he purchased his Honda from in April, he sent over Chris' contact info real quick... It wasn't like he had to locate the info, he actually had Chris stored in his phone as a contact. Right there I knew I had to call this guy. I talked to Chris and told him I had turned down an offer the day before from a different dealer and told him where I wanted to be on my trade in and the purchase of a 2016 Pilot Elite. He made it happen! I walked into Honda also met Beejan and he had all the paperwork ready and some great input about gap insurance and the extended warranty. These guys got me the best rate possible and I we were in a brand new Pilot on Friday the 9 due to it coming from another dealer from the east bay. Not only did these guys give me what I wanted on my trade in, they were able to get the color we wanted to, in case you are not aware, the Pilot Elite is hard to find, not enough inventory for the demand. The whole experience was amazing, and painless. There was no pressure at all. Then there is Sean... He is top notch, he went through every single feature of the Pilot step by step, and all 3 guys texted and called me the day after the purchase to see how things were. I can not give enough praise to Chris and this team. 1st class service not only with me but my neighbor... No wonder why he saved Chris' number in his phone. If you are thinking about a new vehicle, don't even hesitate and talk to Chris or anyone on his team. More

Great Experience Rolando made it so easy to buy my first car and he was very helpful. I would definitely recommend this dealer and this sales associate. Over all an am Rolando made it so easy to buy my first car and he was very helpful. I would definitely recommend this dealer and this sales associate. Over all an amazing experience! More