Manly Honda

Good service experience - honest and friendly I brought my 2012 Odyssey for oil change and 60K service, plus a concern about the front brakes. Bill showed me the options from a menu of services an I brought my 2012 Odyssey for oil change and 60K service, plus a concern about the front brakes. Bill showed me the options from a menu of services and was honest about what I really needed to get done. Later when we talked on the phone about the brakes he said the required service on the rotors could wait until my brake pads need to be replaced. He also told me about a seeping leak and assured me that could wait as well. I felt like he was honest about what needed to be done and didn't use any scare tactics to get me to opt for more. Easy to reach and stayed in good contact. I appreciated the inside being vacuumed. I do wish loaner cars were available at no cost for service that will take a long time (more than 2 hours) as they do at Freeman Toyota. More

"Upgrade" nightmare I traded in my Honda Civic at Manly because they have a great (undeserved) reputation for customer service. I bought a Hyundai Elantra. Three months l I traded in my Honda Civic at Manly because they have a great (undeserved) reputation for customer service. I bought a Hyundai Elantra. Three months later, while serving to avoid a collision with an at-fault driver, I popped my driver side front tire. At that point, I discovered that certain models of Hyundai come without spare tires. No one had discussed this with me at the dealership. I did not know a car could be sold without a spare tire. The manager's response was, in effect,the car was sold as-is. I will never go to Manly again. I cannot believe a dealership would knowingly sell a car that does not include a spare tire without informing the buyer. Unbelievable. More

Best car buying experience! Cory McMurray made buying my new CRV a wonderful and seamless experience. Thanks so much for putting together a great deal, finding exactly what I wan Cory McMurray made buying my new CRV a wonderful and seamless experience. Thanks so much for putting together a great deal, finding exactly what I wanted and organizing delivery to my house. I never imagined buying a car could be this easy. I'm sincerely thrilled! More

Love my Honda! Tom Larson was so great. He spent time late in the evening to get me the exact color and fully loaded HR-V that I wanted. Then he made sure it was del Tom Larson was so great. He spent time late in the evening to get me the exact color and fully loaded HR-V that I wanted. Then he made sure it was delivered and I picked it up there very next day. Tom guided me through the whole process and told me what was happening step by step. He was on top of things for sure. He made sure to answer all my questions and showed me all the bells and whistles in my new car. He was very nice and made me feel welcome. He was not pushy at all. He said he'd be there for any thing I needed after the sale as well and I believe him. I would definitely recommend Manly Honda and most definitely recommend going to Tom for your next vehicle purchase. More

Patrick in Parts Department My name is Christine and I am a mother of 2 wonderful energetic little boys. I desperately needed oil and a filter for my Honda. Patrick was a blessin My name is Christine and I am a mother of 2 wonderful energetic little boys. I desperately needed oil and a filter for my Honda. Patrick was a blessing, he went far beyond what I was expecting. Thumbs up to you Patrick and thank you so much for all the help. 👏👏 More

Pleasant experience all the way around. Thomas Larson was our guide and facilitator in our search for a good used crossover vehicle. Throughout our visit he was generous and gracious with h Thomas Larson was our guide and facilitator in our search for a good used crossover vehicle. Throughout our visit he was generous and gracious with his time and expertise in meeting our needs and requests. We did not expect and could not have wished for any greater service and attentiveness.Tom Henschel, our finance person, was very competent and responsive and we felt confident in his financial guidance. All in all it was a really good and stress-free day. Thank you for a very pleasant experience with a very big purchase. More

good and bad Honda Service experience was professional, informative and helpful. Excellent. Enterprise car rental service abysmal. Despite 30+ minute wait, the Honda Service experience was professional, informative and helpful. Excellent. Enterprise car rental service abysmal. Despite 30+ minute wait, they were unable to provide me with a suitable car. First car was a huge 9-seater van, which looked like a tank to me. I drive a Honda Civic. Second car was a hybrid, (not Toyota Prius which I can drive,) with a kind of turning wheel gear shift that I could not figure out. I was so upset at the long wait, watching customers come and leave in cars, and the seeming lack of remembering that I was waiting for a car that I told them to take me back to Honda. I was very close to tears. There was no apology from the sales staff. In contrast the Enterprise driver was considerate, apologetic and pleasant. When returned to Honda, Mandy and Bill Robertson were wonderful and helped me get a rental car so I could get to an appt, I was an hour late. More

Always a happy camper here! I purchased my baby here 2 years ago and it's always been great experiences from the beginning. The level of excitement and professionalism the team h I purchased my baby here 2 years ago and it's always been great experiences from the beginning. The level of excitement and professionalism the team here brings for all the times I've bring her in for check ups, for services, for just any questions I have, always keeps me hopeful that customer service is absolutely their #1 priority and achievement. It always seems busy and everyone running around, but there's always a good buzz in the air so I've never been disappointed. And thanks Jess, for going above and beyond for helping me through my experiences! See you all next time! More

Excellent customer service The moment you deal with the individual to the end of the transaction, they really take care of me and to satisfy what I need and what I am looking fo The moment you deal with the individual to the end of the transaction, they really take care of me and to satisfy what I need and what I am looking for. Outstanding service and handle customer issue very well More

Awesome Service was fast a great. It is a very nice facility with plenty of room to wait for vehicle. The coffee machine is the best part!!!! Service was fast a great. It is a very nice facility with plenty of room to wait for vehicle. The coffee machine is the best part!!!! More