Manly Honda

Professional, friendly, personable, good service From the start me experience was great with a warm welcome from Renee. I was told on the phone that my wait would be 45 min to 1 hr but Jess told me i From the start me experience was great with a warm welcome from Renee. I was told on the phone that my wait would be 45 min to 1 hr but Jess told me it would be 1 to 2 hours. When I mentioned the time discrepancy he accommodated what the service caller had told me. He was professional and clearly explained the work estimate and planned service. More

Honda Service Department I have had my car serviced at Manly Honda for many years. One of the main reasons that I stay with Manly Honda is the excellent care my car receives I have had my car serviced at Manly Honda for many years. One of the main reasons that I stay with Manly Honda is the excellent care my car receives due to the thoroughness to detail by Mr. Bill Robertson! He is extremely knowledgeable, courteous, respectful, trustworthy and committed to providing excellent service to his customers. As a woman who is not knowledgeable about cars, I find it comforting that my car with get the service that it needs and I will not be taken advantage of and in knowing that I am driving a safe vehicle. I highly recommend Mr. Bill Robertson in the Honda Service Department. More

Preventative Maintenance A1 service needed. Excellent service by check-in, service adviser, and shuttle drivers. Fast, helpful, and courteous. Will use them again when I need service. AAA++++ se Excellent service by check-in, service adviser, and shuttle drivers. Fast, helpful, and courteous. Will use them again when I need service. AAA++++ service all around. More

comments on service The service representative was wonderful - very friendly - explained everything in detail - the estimate was the final charge - timing was as promised The service representative was wonderful - very friendly - explained everything in detail - the estimate was the final charge - timing was as promised - We are very pleased with our 2013 Honda Accord.. Paul L. Schoch More

Friendly and Efficient This was my first visit, and I was surprised at how large it was! And the neighborhood is very crowded. Nevertheless, service was on-time, friendly This was my first visit, and I was surprised at how large it was! And the neighborhood is very crowded. Nevertheless, service was on-time, friendly and efficient. More

It was a great experience There was great service and wonderful people I got the car I wanted and was satisfied with my visit I would definitely recommend this dealership to ot There was great service and wonderful people I got the car I wanted and was satisfied with my visit I would definitely recommend this dealership to other people and friends More

Bumpy start The initial experience was a bit bumpy dealing with one of the internet sales guys, but JD (General Manager) made it all ok. He hooked me up with Jess The initial experience was a bit bumpy dealing with one of the internet sales guys, but JD (General Manager) made it all ok. He hooked me up with Jesse Broadway in the sales department, who took great care of us. Tom in Financing was Awesome as well. Tom was by far, one of the least pressure finance guys I have ever met. I drove 439 miles, from Southern CA, to buy a 2012 Toyota Sequoia Platinum. They gave me a GREAT price and a FULL tank of gas for the trouble to boot. Could not have had a better experience. Would make the drive again to get one of their deals. More

Excellent Service! I've been bringing my Honda Element to Manly since I moved to California 6 years ago and have never been disappointed. The employees in the service de I've been bringing my Honda Element to Manly since I moved to California 6 years ago and have never been disappointed. The employees in the service department are great, and Hirbin Ceballos was professional, helpful, and kind. :) More

Honda very disappointing this time:( This was my worst experience with Honda thus far! When I called to schedule I talked to someone in the service dept. told them my car was flashing se This was my worst experience with Honda thus far! When I called to schedule I talked to someone in the service dept. told them my car was flashing service due. I have had all my services done with Honda as well as oil changes. They pulled up my file and told me what service was needed which was around $130.00. When I arrived I was greeted and told I would receive a complimentary floor vacuuming which they never did!!! Proceed to check in and Santaigo asked what I was here for. I do not understand why whatever I booked on the phone is not showing up to Santaigo who is checking me in?? After Santaigo checked my mileage he stated according to the Honda book I was due for 45,000 mile check up which is about $780 or so. I stated that is not what I was told on the phone when I booked the appointment and why was this? Santaigo knows nothing. Firstly the 45,000 check up is much longer in time and several hundred dollars more so I was not prepared to follow through with that service that day. I do not understand why this service was not mentioned to me on the phone when they are looking at my file. When my car was finished Santaigo said he tried to reach me by phone but could not, ( why didn't he leave me a voice message???) to let me know my wiper bladed were bad and my battery was a 3 out of 5. I just had Honda put new wiper blades on when I was there in Sept of 2015 so I am not buying that one. The battery still has life left so that is a no go for now too. I feel Honda is trying to sell things that are not needed yet. I have not had any problems in the past but this visit felt un-easy to me. And when I left and noticed that the floors were a mess and never vacuumed that topped the cake!! I hope things improve:) Stacey More

Extended Factory Warranty Repairs Manly did a great job fixing an issue that was covered by a Honda extended factory warranty. Only critique is that, since it was a warranty issue, and Manly did a great job fixing an issue that was covered by a Honda extended factory warranty. Only critique is that, since it was a warranty issue, and they were out of loner cars, I wish they would have paid for my rental car. More