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Manly Honda

Santa Rosa, CA

4.7
14,721 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
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2777 Corby Ave

Santa Rosa, CA

95407

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Showing 14,721 reviews

May 17, 2022

Great customer service! Everyone is polite and welcoming. I’ve been taking my car to be serviced by Ron who does a great job in answering all my questions and providing a gr More

by rebecafranco1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Timms
May 17, 2022

Not as good as communication is poor with buyer, wrong part installed, slow to contact More

by JANDERSON954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Broadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

The customer service reps were not professional and unnecessary judge mental. There should be better customer communication, as I sat and wait over 2 hours before finding out they had a hiccup occur. N More

by Sandra Santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan Geasland, Donna Henderson, Brian Dorsey, Maria Vasquez
May 17, 2022 -

Manly Honda responded

Hi Sandra Santiago, Thank you for choosing Manly Honda; we appreciate you and your business! Can I call you today to go over the details of your service visit? Looking forward to your valuable input. Have an excellent rest of the week! Best, Jose Rocha Drive Manager 707 535 1163 - jrocha@manlyauto.com

May 16, 2022

Shyla was excellent. Great communication on what needed to be done with my car. She got me free plate frames too! More

by Jcierley82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022

Service representatives professional at all times which is greatly appreciated Service was quick efficient and my experience was very good because of all that More

by 1robertmoreno99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Manly Honda responded

Hi 1robertmoreno99, First, thank you for choosing Manly Honda for your vehicle's service needs, we appreciate the opportunity to be of service. Can you please provide a phone number or service work order number I can reference? We strive to provide a five-star experience and I see we did not. Looking forward to your valuable input. Have an excellent rest of the week! Best, Jose Rocha Jr Drive Manager 707 535 1163 - jrocha@manlyauto.com

May 16, 2022

I recently wrote a review giving Manly Honda 1 star. As you can see I have now given them 5 stars due to the subsequent response to my previous review. I was given a fair review of my situation and co More

by Fionab
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cory McMurray
May 15, 2022

Manly Honda makes servicing our CRV convenient. I’m always satisfied with the work and the prices are fair. More

by IANARCHIE76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Timms
May 14, 2022

Although my appointment seemed to be lost in the system, everyone was very accommodating and never missed a beat. Service advisor was very friendly, clear, concise, and helpful. More

by JENNKRAMER89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dorsey
May 14, 2022

Svetlana Tara Browne is the best! Having already known of her from other people telling me how honest and caring she was with them gave me the incentive to purchase a car from her at More

by JILLSCHULZE123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sambad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Svetlana Tara-Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

Lori in Customer Service is friendly and very knowledgeable and extremely helpful in scheduling my oil change appointment. I was very satisfied with the service and staff and will definitely retu More

by CHRISTINACOLOMBANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Comini
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