
Manly Honda
Santa Rosa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
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Tim D was so great to work with, I really appreciate the time and efforts he put into helping me out with purchasing the vehicles. No pressure, very understanding, knowledgeable, and professional. Overall, time and efforts he put into helping me out with purchasing the vehicles. No pressure, very understanding, knowledgeable, and professional. Overall, very good experience! Thank you, Tim! More
The appointment setters are not on the same page as the service intakers. I booked to wait and Yuritzi is telling me to drop off the car for the day, what??? service intakers. I booked to wait and Yuritzi is telling me to drop off the car for the day, what??? More
Got me in right away as i had a time constraint. Discovered it was an extended warranty coverage by Honda. Overall great service. highly recommended for service department. Discovered it was an extended warranty coverage by Honda. Overall great service. highly recommended for service department. More
Staff were extremely helpful and honest when it came to the work that needed to be done on my vehicle. A car was provided to ensure I did not face challenges as my vehicle was being worked on. the work that needed to be done on my vehicle. A car was provided to ensure I did not face challenges as my vehicle was being worked on. More
This dealership has a great service center that I felt comfortable leaving my civic type r with for its fuel pump recall. The loaner car they gave me was clean and nice. comfortable leaving my civic type r with for its fuel pump recall. The loaner car they gave me was clean and nice. More
My car is "05" and is always treated with a lot of TLC. My car is "05" and is always treated with a lot of TLC. AND this time my car was washed. WOW !! This showed the respect for me and my car I gave My car is "05" and is always treated with a lot of TLC. AND this time my car was washed. WOW !! This showed the respect for me and my car I gave everyone 5 stars listed. It is the way it is always done MY CAR IS NOT FOR SALE. More
Brought my car in to have an “emissions” warning sign checked, to have tires rotated, and to have an oil change. Also, I was told that my car be washed, as a bonus no doubt. When I picked up the car, the checked, to have tires rotated, and to have an oil change. Also, I was told that my car be washed, as a bonus no doubt. When I picked up the car, the car looked worst than before as it had water marks and dust all over it which showed the person who had taken my order. Also, my tires had not been rotated. I know this because my two tires on the right side of my car have scratches on the rim and they were still on the right-side when the car was delivered. Lastly, I checked my oil gauge and it showed 60% -- even though the oil had just supposedly been changed. It should have read 100%. This does not engender customer satisfaction, trust, or loyalty. Who sees to it that what was promised was done? The woman who attempted to show me where my car was parked just clicked my key to get the car horn to sound and fix its location. Having done this, she gave me the key and went back to her station. Had anyone bothered to look at the car they would have seen that it was quite dirty. Who has the responsibility of checking the items on the worksheet were completed? Again, the oil gauge on the panel is not hard to find. And if for some reason the pit crew judged that my tires did not need to be rotated that judgment should have been conveyed. You can guess how I rated service received and what my recommendations would be for others. I am not inclined to use these services again. This sentiment does not apply to the sales department where I have gotten good deals over the years. More
Poor communication, lack of respect, poor listening skills, and last but not least lots of confusion within department. Will not be returning for anymore service. Yeah f you want to know more about my skills, and last but not least lots of confusion within department. Will not be returning for anymore service. Yeah f you want to know more about my experience contact the branch manager, he received an email from me explaining everything. More
Great service from Jose. Even though they were short on staff they managed to wash the car too. My drop-off and pick-up from home worked out very well. Thank you. staff they managed to wash the car too. My drop-off and pick-up from home worked out very well. Thank you. More
Our car broke down while we were away from home. Jose and team went out of their way near the end of a business day to set us up with a repair schedule and rental car. Jose kept us in the loop as the re and team went out of their way near the end of a business day to set us up with a repair schedule and rental car. Jose kept us in the loop as the repair process progressed, and Susan went out of her way to set us up with a car that met our needs (and even made sure we didn't leave our personal items behind as our car was repaired). Shyla was also kind and patient when arranging a rental car for us. Many thanks. More