Manly Honda

As always, well done No complains here! I've always taken my car to be serviced at Manly and it's always done perfectly. They even found out my recent issue was still cove No complains here! I've always taken my car to be serviced at Manly and it's always done perfectly. They even found out my recent issue was still covered under warrenty! Great job and thank you again. More

Service Came for an oil change and Dan gave me a discount! He went through everything with me before I payed and he was very friendly and helpful :) Came for an oil change and Dan gave me a discount! He went through everything with me before I payed and he was very friendly and helpful :) More

Great service The service was done excellently and professionally. They had to find a dead mouse under the hood and change the power steering fluid. The dead mouse The service was done excellently and professionally. They had to find a dead mouse under the hood and change the power steering fluid. The dead mouse smell was awful. They found it and steam cleaned the area. No smell remains. Thank you More

My Bad Mistake but Dealership Fixed it I was in the market for a late model Honda Ridgeline RTL T with AWD. Did my internet research and determined that Manly had three on the lot at reaso I was in the market for a late model Honda Ridgeline RTL T with AWD. Did my internet research and determined that Manly had three on the lot at reasonable prices. Being 75 miles out of the area I called and spoke with John Hathaway to see if we could strike a deal. We agreed on a price for either one of two with low mileage, 6,000 and 11,000. Made the drive, met with John, test drove the two and made selection. Did a little obligatory last minute haggle for show and purchased the vehicle, a 2017 white model. They put in full tank of gas and wife and I drove back to Redwood City. It was quite late and dark by then and I did not do any additional inspection that night. Next morning I woke up and said, "let me look up on the internet how the "snow" mode switch works", since I noticed that below the gear selector on drive home. To my horror I learned that I had made a significant mistake. Reading up on the various vehicles at different dealers I had convinced myself that 'All RTL - T" models came with AWD standard. Not true. My beautiful, nice driving Ridgeline was a FWD and reason I selected Ridgeline was for the AWD option for anticipated Sierra trips. Rather freaked out (it was now Sunday and really wanted to have completed the truck buying exercise over the weekend).......... Man this would normally be a $5-7K mistake. Well, Manly actually has a 7 day - no questions asked return policy that does not come with extra cost. Long story short, we returned the vehicle, looked at another vehicle which we elected to not purchase and were able to still end up a late model Ridgeline RTL T AWD from another dealer in the North Bay. They were rather shocked by Manly's policy. Bottom line, if you are in market for car, I suggest you check inventory at Manly. Sales person, John Hathaway was professional and Finance person Cory was good at the paperwork. More

Great people! I I worked with Dan and Fernando and they were both great! Super nice and answered all of our questions! If I need another car I’ll be going back to the I worked with Dan and Fernando and they were both great! Super nice and answered all of our questions! If I need another car I’ll be going back to them! More

Trust these guys. Scott Longaker was honest and communicated from the beginning to the end. Darryl in finance got me the best interest rate. Dave and Hugo really made me feel welcome. I’d highly re communicated from the beginning to the end. Darryl in finance got me the best interest rate. Dave and Hugo really made me feel welcome. I’d highly recommend these guys! More

Tracee was very attentive and knowledgeable Tracee is very efficient, personable and knowledgeable. Tracee listened to my request to help with the front windshield film on it that was distract Tracee is very efficient, personable and knowledgeable. Tracee listened to my request to help with the front windshield film on it that was distracting. Thank you Alex listened to my needs and was very understanding. Still working with Alex. More

Great Service and 100% satisfied I just wanted to point out that the last service visits that I had at Manly Honda have been amazing. Bill Robertson is a huge asset to your company. I just wanted to point out that the last service visits that I had at Manly Honda have been amazing. Bill Robertson is a huge asset to your company. He's knowledgeable and extremely friendly. He's extremely kind and so helpful with all my questions. If I could choose every time if I wanted help from any of your staff in service, hands down I would ask for him. I've worked in customer service most of my working career and to actually see someone who represent that top notch tier of professionalism as well as genuine it is far and few people that have that quality. He deserves a raise and is and amazing asset to your company!!!!!! More

Jose was great Working with Jose was great and easy. I was misquoted over the phone because they did not include the costs of labor, only parts so that was misleadin Working with Jose was great and easy. I was misquoted over the phone because they did not include the costs of labor, only parts so that was misleading. I was fine having to pay for the labor but would have liked to know that ahead of time. The tire pressure light came on the moment I left the service center so it was frustrating that I had to go back and spend more time there, very inconvenient for me. More