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Manly Honda
Santa Rosa, CA
15,594 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
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Showing 15,594 reviews
Verified Customer
November 12, 2020
Great service all the way. I set up an appointment through email communication, Alex K. in sales was very helpful and informative, without trying to push anything on me. A great selection of cars as w through email communication, Alex K. in sales was very helpful and informative, without trying to push anything on me. A great selection of cars as well! More
by bird24
Employees Worked With
Joshua Feinberg, Alex Kulha
November 12, 2020
Very convenient service and extremely friendly staff. The service was quick also both for the truck but also pickup and drop off time. First service experience was a 10/10. service was quick also both for the truck but also pickup and drop off time. First service experience was a 10/10. More
by paxinoskt
Employees Worked With
América Arciga Quiroz
November 12, 2020
America was very helpful, informative, prompt, friendly and made everything very easy and fast and communicating clearly so I understood what was being done with my car. She was great and I am really glad and made everything very easy and fast and communicating clearly so I understood what was being done with my car. She was great and I am really glad to have had her help me. Thanks again! More
by CXMILLIGAN
Employees Worked With
América Arciga Quiroz
November 11, 2020
These two who assisted me were both TOP NOTCH !!! Very Professional as well as very personalable....great sense of humor !!! Got me in/out in a record time , saw to my needs and answered all my questions Professional as well as very personalable....great sense of humor !!! Got me in/out in a record time , saw to my needs and answered all my questions . VERY HAPPY WITH SERVICE....Luv you guys ( & Gal ) !!! Thank you . More
by vmsietzer
November 11, 2020
Knowledgeable, fast and efficient. Great experience from start to finish. I would highly recommend her and/or manly Honda for car related sales and services. Thank you Yesenia! start to finish. I would highly recommend her and/or manly Honda for car related sales and services. Thank you Yesenia! More
by Erlina.O
Employees Worked With
November 11, 2020
Everybody was top notch! Ted, my service guy, went above and beyond ! Yes, absolutely, I’d recommend Manly Honda to my friends and family! Thanks again! and beyond ! Yes, absolutely, I’d recommend Manly Honda to my friends and family! Thanks again! More
by Nishlon
Employees Worked With
November 10, 2020
This place is the epitome of the bad used car lot with salesmen to match. Want proof? Go there after sunset. They will have you go to a dimly lit lot & the only way you can check over the car is by using salesmen to match. Want proof? Go there after sunset. They will have you go to a dimly lit lot & the only way you can check over the car is by using your phone flashlight. If you’re lucky, maybe the sales person will help. Next door is a BRIGHTLY lit new car lot, but customers buying used cars aren’t that valued. Additional proof? They won’t negotiate, even with a full cash paying customer. Then they will give you a piece of paper to justify their actions, which contains a lie. My daughter was in an accident & needed a car ASAP. There was a fully loaded 2017 Odyssey in Davis with $60K miles for the exact price as the Manly 2016 Odyssey with 54K miles that was not fully loaded. I agree, they’re pretty even. Davis offered $20K out the door. My daughter preferred the Manly car even though it wasn’t fully loaded. It had a few less minor scratches & a better color scheme. I offered them $20K, they said no. They wouldn’t even credit us the $80 processing fee. I have never heard of this from ANY dealer. I wanted to walk, but my daughter really wanted this car. We went in to finalize. They gave us a piece of paper that showed the KBB for the max value of the car saying that’s what they paid. If that’s the case, then they’d be out of business. NO used car dealer pays that price. They pay the trade in price! Clearly they think we are idiots. This price was over $3K less then what they lied to us about. I have a chronic cough. Understandably, they were uncomfortable with me in the showroom. There wasn’t anyone else & they did have the plastic window, but I get it. They offered us the option to charge $2,500 to my credit card, then drop off the car the next day & pick up the cashier’s check. Fine. I just asked them to call us when they leave so I can leave work & get the check from my bank. We live about 1.5 hrs. away so I had plenty of time. They said they weren’t sure of the time, they’d have to find a driver in the morning. Next AFTERNOON, the text my daughter & say they want a copy of the cashier’s check before scheduling anything. I called to make sure there wasn’t any additional surprises. That’s when I was informed that they did not know when they could deliver the car. Could be a week from now. At my irritation the salesman (Greg) said if I don’t like it I can just cancel the deal. Really?! You mean after we paid & passed on the other cars? We needed one ASAP, he knew it so he used it against us. We ended up having to drive all the way back to pick it up. Then they “pretended” to care. Offering us a “reduced” warranty. Um, no. Do NOT take any warranty offer. You can go to another Honda dealership & get the same or better price closer to your house. Although you really shouldn’t get them in any case. Take the $2-$3K they’re lying their butts off to get & put it in a savings account or 6 mo CD. If your car is totaled for any reason, then you lost that money. $20K is a base new car, I paid it out cash & this is how we were treated? I will NEVER go back to this bottom feeder dealership. They will mess you over any & every way possible. Research & verify, because they lie, lie, lie. No wonder they have 2.5 stars. I can’t believe it’s even that high. More
by Hevangel
November 10, 2020
Great service first when arrived to being done with when all done. Great job by America Quiroz. She arranged a lyft for me to go shopping and arranged for a pickup when my car was ready .Awesome all done. Great job by America Quiroz. She arranged a lyft for me to go shopping and arranged for a pickup when my car was ready .Awesome More
by Apdutt73
Employees Worked With
América Arciga Quiroz
November 10, 2020
Honestly the best car buying experience I have had, even amongst the Manly dealership "family". The process was straightforward, no pressure even in the Finance & Insurance portion of the sale. They were al amongst the Manly dealership "family". The process was straightforward, no pressure even in the Finance & Insurance portion of the sale. They were also very efficient in getting my car prepped as well. More
by Teve
Employees Worked With
Ryan Tanguay, Erik Epting
