Manly Honda

Scheduled service The facility was busy as always. I waited about 15 minutes to discuss the service of my vehicle. The service representative was good at explaining t The facility was busy as always. I waited about 15 minutes to discuss the service of my vehicle. The service representative was good at explaining the recommendations for various service items. Overall, my appointment was great. More

True to their word! Came in for service appointment, and everything went smoothly. Giovanni, our service consultant, was friendly, energetic and did a great job. Establ Came in for service appointment, and everything went smoothly. Giovanni, our service consultant, was friendly, energetic and did a great job. Established a text link and kept me updated by text and phone. Overall this was a great experience. More

Normally great! Today, not so good Mark and Jennifer were great! But Jennifer did not have any ‘back-up’ and I waited a long time for my loaner car. Twenty-five minutes to be exact! Mark and Jennifer were great! But Jennifer did not have any ‘back-up’ and I waited a long time for my loaner car. Twenty-five minutes to be exact! Not Jennifer’s fault! Later this afternoon, Mark called to let me know how my car was coming along, but I was busy with an urgent matter. When I called back, I was put on HOLD four separate times I called. Once I got through, I was transferred and then the phone went to a service dept recording. I was not happy. Hoping this makes sense-I was put on hold each of the four times I called and waited and waited and waited... More

Problem Not Fixed with Last Service After last service, problem still exists, but spoke with Nick the Service Manager and came to an agreement to fix the problem with parts only payment, After last service, problem still exists, but spoke with Nick the Service Manager and came to an agreement to fix the problem with parts only payment, Manly is doing the labor for free. I am very happy with the agreement, waiting to get the car back. Nick listened to my concerns, was very understanding and friendly. Mark helped me in service, patient and helpful. Jennifer helped me with a loaner car, very nice and friendly. I am looking forward to getting my car back. Overall happy with everyone that helped me. More

outstanding customer service Excellent customer service from beginning to end. Loaner car, to trade, to purchase. Very patient and thorough. Everyone I dealt with was very helpf Excellent customer service from beginning to end. Loaner car, to trade, to purchase. Very patient and thorough. Everyone I dealt with was very helpful. I felt satisfied with my experience. Very compassionate individuals. More

Great Service, Great People I've purchased several cars from Manly, the latest being my new Honda Fit. They have always been great to work with and try to help me get the best d I've purchased several cars from Manly, the latest being my new Honda Fit. They have always been great to work with and try to help me get the best deal. I feel really good about buying my car from them and know that they will take care of me and my car in the future. More

Worked with me on tricky diagnosis Brought my Odyssey in because the power window had been stopping before it went all the way down. However, it wasn't happening consistently. After Brought my Odyssey in because the power window had been stopping before it went all the way down. However, it wasn't happening consistently. After explaining the situation, Joseph assured me that he would work with me on this issue and if it didn't happen in the shop, we would explore all options. Fortunately it did demonstrate the behavior and all is well. Jennifer also helped me out with a loaner car that had room for two carseats. She and Joseph were outstanding. More

Always excellent service. My service advisor, Bill Robertson, is always very helpful and knows everything about my car so he can make great recommendations for services needed My service advisor, Bill Robertson, is always very helpful and knows everything about my car so he can make great recommendations for services needed now. More

Excellent in every way! What can I say... they found the exact vehicle I was looking for. No surprises and every detail was handled in a courteous manner by all involved. What can I say... they found the exact vehicle I was looking for. No surprises and every detail was handled in a courteous manner by all involved. More

Great sales experience Made a drive for savings and found that and a pleasant staff at Manly to have a smooth experience. Got the car I was after. Made a drive for savings and found that and a pleasant staff at Manly to have a smooth experience. Got the car I was after. More