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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,673 Reviews

7,673 Reviews of Manly Honda - Service Center

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August 24, 2022

J. Rocha did a great job. Kept me in the loop about my service and the parts that had to be ordered for warranty work. He's a great service advisor. More

by DPM1973
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Manly Honda responded

Thank you for being the best part of Manly Honda and for choosing us to be your service center! Until next time! Best, Jose Rocha Jr Service Drive Manager 707 535 1163 - jrocha@manlyauto.com

August 23, 2022

I have always had great service with you. Thank you for bringing back the car wash. Please bring back your coffee service, that was great! More

by CBARTH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2022

My Service Writer was very knowledgeable and went over everything that needed to be done on my vehicle and communication is important to keep with your customers, So I’m happy to say she did. At the end o More

by C.RAMIREZ2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2022

Intermittent starter problem that did not show its appropriate code. I videoed the problem when it occurred that assisted Mr Rocha with service. The attention to detail at Manly resolved the starter p More

by NODUI@ATT.NET
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Dorsey
August 22, 2022

EXCELLENT SERVICE AND CUSTOMER CARE. I WAS WELCOMED AS SOON AS I WALKED IN AND I WAS HELPED RIGHT AWAY. I DID NOT HAVE TO WAIT A LONG TIME FOR MY CAR TO BE READY More

by kdgarduno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

Trouble shooting a intermitant problem is difficult at best and Manly has been great about tracking down the issue. I used my smart phone to video the failure to start and the dash indicator. Mr Rocha was More

by NODUI@ATT.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Dorsey
Aug 22, 2022 -

Manly Honda responded

Thank you for being the best part of Manly Honda. We look forward to your next service visit! Have a spectacular rest of the week! Jose Rocha Jr Service Drive Manager 707 535 1163 - jrocha@manlyauto.com

August 22, 2022

I love Manly Honda. I have purchased three cars from them. The quality from the service department is great, but…. My only complaint is the wait time. I drive an hour ju More

by brodda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Broadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2022

The service dept has definitely streamlined things and it’s much quicker than before. I even got a free car wash! More

by ELIZABETHKENWORTHY
Recommend Dealer
Yes
Employees Worked With
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

The service team at Manly has been super. Diagnoising an issue is not easy sometimes, as some problems are intermittent. But Mr. Rocha was relentless and after showing him a video with sound More

by NODUI@ATT.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Dorsey
August 19, 2022

Excellent all around. The service was done well, the service manager was helpful. The wait space quiet. More

by BAUMANWELLNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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