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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,673 Reviews

7,673 Reviews of Manly Honda - Service Center

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July 27, 2022

I wasn't expecting the staff to be so helpful and courteous . They were very accommodating to my schedule and even offered a shuttle service. I am always treated with kindness and respect. 10/10 wou More

by Annamaria.gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

Great experience with service. Car was ready when promised. Offered to help follow up on extended warranty coverage for recommended boot replacement. More

by cwobbagy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

Jose Rocha Jr made my day at Manly Honda a very pleasant one. A very kind and caring man you need more men like him in your employ! Sincerely April More

by aprillepper6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Manly Honda responded

Hi, and thank you for choosing Manly Honda! Your service visit satisfaction is our primary goal! We can't do this without your participation. Glad to be of service and help! ❤ Until next time! Best, Jose Rocha Jr Service Drive Manager 707 535 1163 - jrocha@manlyauto.com

July 26, 2022

The Employees at this facility were friendly, the building was clean, the chick in prices was efficient and in time More

by jcirner75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Timms
July 25, 2022

I brought my car to your shop with tape holding my wheel well trim to hold it in place as some of the clips had been lost and it was loose. However that it not what I brought my car into the shop for. I bro More

by DCLEVENGER1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Geasland
Jul 27, 2022 -

Manly Honda responded

Hi, and thank you for choosing Manly Honda! We value you and look forward to helping you again. But, unfortunately, you are right; we failed you and didn't inform you promptly about the need to remove the tape. In addition, we should have offered to provide an estimate to replace the trim. If you decided not to proceed with the repair, we should have tried our best to rescue it like it was. We will continue to improve all aspects of staying connected with our service guests. Again, we apologize for this inconvenience and look forward to showing you how we have improved. Until next time, thank you for being the best part of Manly Honda! Best, Jose Rocha Jr Service Drive Manager 707 535 1163 - jrocha@manlyauto.com

July 24, 2022

We have serviced our Honda CRV since we bought it new in 2015 at Manly. Quality service and friendly professionals like Shyla Saxton. We were going on some lengthy traveling earlier this month and I took More

by Pat G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

Lori was great, friendly and totally professional. I didn’t have to wait very long for my Van to be serviced. What happened tot coffee maker? More

by 1KRZYGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Comini
July 21, 2022

I've been going to Manly Honda for maintenance and repair for many years. Each time I'm greeted at the front entrance by a person who always strikes me as both friendly and helpful. I am welcomed inside to f More

by CHRIS.TRAUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Remollino
July 21, 2022

A great service department and attention to detail. Paul my service advisor kept me in the loop via texts. Car was returned washed. My second Manly Honda and soon, have my third Manly Honda. Good relia More

by NODUI@ATT.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Remollino
July 20, 2022

I've been dealing with this dealer since 2005. I've been extremely satisfied with the quality of service I've gotten. More

by FREDZAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Robertson, Lori Comini, Paul Remollino
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