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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,671 Reviews

7,671 Reviews of Manly Honda - Service Center

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May 19, 2022

Also have great service when I bring my Ridgeline in. Friendly and helpful! I love the rental car I can get while my truck is being worked on so I can still get everything done I need to get done that da More

by Mrs. Dausy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Geasland
May 19, 2022

I am unhappy about having to pay for Lyft For a airbag recall. The only other option was to sit at the dealership for possibly 4 hours More

by YEM1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Dorsey
May 19, 2022

Fast and professional service and I got a car wash and an espresso! The waiting area is quite nice. More

by dipseair
Recommend Dealer
Yes
Employees Worked With
Ron Timms
May 19, 2022

The estimate seemed high and caused a delay in repairs. Agreed that the ins co also low-balled repair costs. When they finally paid up, the service center sold my parts to someone else. Frustrating to have More

by MLYDON61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Dorsey
May 19, 2022

We have used Manly for service on our previous Honda Fit, and now on our Ridgeline. They have consistently be honest and easy to work with. More

by ROBERTAUSTIN112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Timms
May 19, 2022

The people are pleasant and friendly. They followed through with what they said they would do in the time they said they would do it. The prices are reasonable, and we didn't feel press More

by CDIDIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Comini, Brian Dorsey
May 18, 2022

Very pleasant experience I had with the clerical up front. She made me feel welcome right when I came in! Fast and quick service. More

by JAIMEMONJARASX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Geasland
May 18, 2022

It’s close where I live and it’s convenient. The dealer is very accessible and spacious More

by EVALYNKRUGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Comini
May 19, 2022 -

Manly Honda responded

Hi EVALYNKRIGER, First, thank you for being the best part of Manly Honda. We strive to provide you with a five-star experience, and we did not. Can I please get your phone number or work order to reference? I would love to hear more about how we can improve and earn five stars. Best, Jose Rocha Jr Manly Honda Service 707 535 1163 - jrocha@manlyaut.com

May 17, 2022

The customer service reps were not professional and unnecessary judge mental. There should be better customer communication, as I sat and wait over 2 hours before finding out they had a hiccup occur. N More

by Sandra Santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan Geasland, Donna Henderson, Brian Dorsey, Maria Vasquez
May 17, 2022 -

Manly Honda responded

Hi Sandra Santiago, Thank you for choosing Manly Honda; we appreciate you and your business! Can I call you today to go over the details of your service visit? Looking forward to your valuable input. Have an excellent rest of the week! Best, Jose Rocha Drive Manager 707 535 1163 - jrocha@manlyauto.com

May 17, 2022

Great customer service! Everyone is polite and welcoming. I’ve been taking my car to be serviced by Ron who does a great job in answering all my questions and providing a gr More

by rebecafranco1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Timms
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