Manly Honda - Service Center

The representative was very rude. She said my name was difficult, she wanted to help a customer who was behind me on line. I am a Latina and this other customer was not. I asked her w She said my name was difficult, she wanted to help a customer who was behind me on line. I am a Latina and this other customer was not. I asked her when my car was going to be ready and she ignored my question , I asked her again and she never responded to my question. She didn’t explained the service done to my car after the service. I asked my Lease cover those charges , she said the people in te lease department ro a bad job at explaining the leases and they “her and her department” look like her bad people. I was thinking about canceling my services until I understood what was covered and she exclaimed “are you going to cancel the services your order?!” She talked to other employees and customers while I was talking to her. Overall, worst service ever! More

There is a lack of follow up with service people. Some of it is not their fault but I have waited for something on back order and service hasn’t reached out. Some of it is not their fault but I have waited for something on back order and service hasn’t reached out. More

We brought our vehicle in for a recall on Honda Pilot hood latch. Service was very prompt, efficient and courteous. Thank you for job well done hood latch. Service was very prompt, efficient and courteous. Thank you for job well done More

I had brought my vehicle in for service and described my issue to the service representative Ron. He had a condescending manner of speaking with me and I would have preferred to speak directly with technici issue to the service representative Ron. He had a condescending manner of speaking with me and I would have preferred to speak directly with technician as having him as a middle man was an unpleasant experience. He did not seem friendly nor responsive to my inquiry and I ended up paying a diagnostic fee I was not anticipating due to the lack of communication. Overall the reason I am writing this review is to share with you the lackluster customer service that is perceived from Ron, he seems as though he is tired of dealing with customers and is simply not a pleasant person to work with. More

Clean, friendly and very efficient and alway very helpful, ready to assist with whatever problem you might have. helpful, ready to assist with whatever problem you might have. More

My last experience was good but the 2 prior were not. Waiting time for even a oil change is way to long. Waiting time for even a oil change is way to long. More

Highly recommend Manly Honda service Dept for repairs or maintenance service. My service advisor was Susan Geasland, she was very helpful, well informed and very responsive to my questions and concerns. My maintenance service. My service advisor was Susan Geasland, she was very helpful, well informed and very responsive to my questions and concerns. My 2012 Honda Odyssey was fixed and serviced in a timely efficient manner. I’m very pleased. Thank you! More

Fast, efficient and on time. My service went off without issue. The staff is nice and gets you in and out. Will be back for my service needs. My service went off without issue. The staff is nice and gets you in and out. Will be back for my service needs. More

I went in for a recall on my Honda they were able to get it done quick before I had to pick up my kids from school! Excellent service ! it done quick before I had to pick up my kids from school! Excellent service ! More

They took care of the recall . Everything was done quickly, we’re polite and even washed my truck. They called when my truck was ready. Everything was done quickly, we’re polite and even washed my truck. They called when my truck was ready. More