Manly Honda - Service Center

Manly does a good job and Yuritzi and Denise at Car Rental were great. Pricing seemed a little high but that's true with everything these days. Rental were great. Pricing seemed a little high but that's true with everything these days. More

I am always well taken care of by courteous, knowledgeable and adept staff. And now... Women service advisors! I love it! knowledgeable and adept staff. And now... Women service advisors! I love it! More

Jose has been great for listening to my vehicle problems and get it fixed. I had a bad alternator in my car, and the battery sign was flashing. Alternator was few months old replaced outside of Honda Dealer and get it fixed. I had a bad alternator in my car, and the battery sign was flashing. Alternator was few months old replaced outside of Honda Dealer. Jose took time to help me inquire about the warranty. He took care of replacing the bad alternator with new one and applied all the discounts too. He could have easily said to put in a new alternator, pay for it and out of the dealership. I am giving him 5 star because he has that passion to help out customers. It took little longer than expected to have it done because I went there without an appointment and the warranty inquire took little longer. Hands down. Jose is the best I met at Manly. More

Excellent customer service, clean facility, accurate quote for cost, and they did a good job of finishing all requests same day quote for cost, and they did a good job of finishing all requests same day More

Website is tedious to deal with. It was pretty expensive. My service person was friendly. Front desk people ignored me when walked in. My service person was friendly. Front desk people ignored me when walked in. More

Really appreciated the excellent customer service received from Shyla Saxton and Denise Rice. They were well trained, very competent and found the fastest way to resolve a complicated repair situatio received from Shyla Saxton and Denise Rice. They were well trained, very competent and found the fastest way to resolve a complicated repair situation. Grateful that Manly hires staff with this experience level and ability to interact so well with customers. I highly recommend this dealer and will buy from them again because of the customer service. I recommend them to friends because of service department and staff like Shyla and Denise. More

I’m still a relatively new customer at Manly, but they seem to go out of their way to provide great customer service even when they’re busy. I came in for my first oil change so I’m not really sure how th seem to go out of their way to provide great customer service even when they’re busy. I came in for my first oil change so I’m not really sure how things are supposed to go, but I sat parked at the service check-in for about 20 min. No one came to check me in so I went inside and did it myself - I thought someone would come outside for curbside check-in but it wasn’t a big deal. More

We own three different Hondas so we have been to your service department fairly often. Each time your service department has been excellent. Friendly, good communicators and the work done was perfect e service department fairly often. Each time your service department has been excellent. Friendly, good communicators and the work done was perfect each time. You have an excellent team that is skilled, communicates well and is a pleasure to work with. More

Brian was wonderful and a pleasure to work with.All Brian was wonderful and a pleasure to work with. All seemed very well trained and competent. Brian was wonderful and a pleasure to work with. All seemed very well trained and competent. More

I’m usually very satisfied with Manlys service, but this experience was not good. I brought my vehicle in for an oil change at 10:40 and asked if it could be ready by 2. I called at 2:30, and Ron told me if experience was not good. I brought my vehicle in for an oil change at 10:40 and asked if it could be ready by 2. I called at 2:30, and Ron told me if would be ready at 2:45. I arranged a ride, but my car was not ready until after 4. Ron was not a good communicator, and he seemed flustered and unorganized. In the past I have received texts updating me. When my car was finally ready, there were suggestions for future work that my car would need done, but no estimates on the cost. I asked Ron to find the estimates, and he said he would email me the information. I never heard from him. The whole experience was unsatisfactory. My service representatives for the last 15 years have been much more efficient and friendly. More