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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,741 Reviews
Call Service Center (707) 542-5377

7,741 Reviews of Manly Honda - Service Center

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February 07, 2024

Hiram and the kind lady with whom i settled the account are great. car was ready lickity split More

by TIMOTHYMARONI
Recommend Dealer
Yes
Employees Worked With
Hiram Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Lopez
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February 05, 2024

Good customer service and with a smile Well what can I say. She does a great job More

by SERGIOESPN
Recommend Dealer
Yes
Employees Worked With
Daniela Velazquez Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniela Velazquez Martinez
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Feb 06, 2024 -

Manly Honda responded

Hi SERGIOESPN, My name is Jose Rocha, Customer Experience Manager, and I can be reached at 707-535-1163 or jrocha@manlyauto.com. Thank you for sharing feedback; it means a lot to us. Our goal was to provide a five-star experience, and we fell short of the goal. Please call me back. I would love to hear how we can improve and earn a five-star review. Thank you for being the best part of Manly Honda Best, Your Manly Honda Service Team!

February 04, 2024

Lucia was great! She was thorough and helpful and very pleasant to work with. She's a gem. More

by JACKIBREGER
Recommend Dealer
Yes
Employees Worked With
Lucia
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February 01, 2024

Dave has always provided excellent service Dave makes the process smooth and easy Thanks Dave More

by Philroserealtors
Recommend Dealer
Yes
Employees Worked With
Dave Ashby, Dave Ashby
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February 01, 2024

They always make me feel important and take care of me right away. They always make me feel important. They take care of me right away. More

by CUDDLES95401
Recommend Dealer
Yes
Employees Worked With
Daniela Velazquez Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniela Velazquez Martinez
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February 01, 2024

Una gran atención y su ayuda como cliente Un agradecimiento a la persona que me atiende con el servicio de mis carros lucia López muy buena actitud y su gran esfuerzo por ayudar a resolver nuest More

by JOSEESTRADA8626
Recommend Dealer
Yes
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January 18, 2024

Complete rip off changing a starter. Part was outrageously expensive. Labor absurd. Never go to a dealer for service. More

by Moonshot
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Manly Honda responded

Hi Moonshot, My name is Jose Rocha, and I am the customer experience manager. Your satisfaction is my #1 Goal. Thank you for allowing Manly to participate in repairing your vehicle; it means a lot to us to keep your vehicles running at their best. Can I please get the phone number we use to access your service profile or the six-digit work order from your recent service visit? I want to turn that negative score into a positive one and would like to connect with you. I can be reached at 707-535-1163 or email: jrocha@manlyauto.com Thank you for being the best part of Manly Honda.

January 17, 2024

Bad Bad, no one has helped me get my car fixed They just pass the buck More

by Twister
Recommend Dealer
No
Employees Worked With
Carlos Martinez, Carlos Martinez
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Jan 18, 2024 -

Manly Honda responded

Hi Twister, My name is Jose Rocha, customer experience manager, and I apologize that we did not provide a five-star experience nor help facilitate the repair of your vehicle. That is not tolerated. I am not able to find a profile with Twister. Can I please get the phone number we use to access your service profile? I can be reached at 707-535-1163 or email: jrocha@manlyauto.com Hope to help ASAP Best, your Manly Honda

January 17, 2024

Simple, straight forward, and courteous. I would definitely come back to the dealership for future service. More

by nmiller0113
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Carpenter
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January 17, 2024

Efficient and good customer service Timely repair, called when the car was done, loved the video summary of the work that got done, very transparent More

by AMTH77
Recommend Dealer
Yes
Employees Worked With
John Lorence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lorence
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