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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,671 Reviews

7,671 Reviews of Manly Honda - Service Center

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January 04, 2021

Upon my visit both employees were very courteous. Always making sure my needs are met. All of my questions and concerns answered in a very professional manner. More

by KELLYNICOLSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Steinberg
January 04, 2021

My name is Cyrous Bani-Hashemi , I have been a customer at this dealership about 18 years, very knowledgeable service representatives , transparency and integrity are their number one priority for their c More

by CYROUS1354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Robertson
January 03, 2021

Ted was my service attendant. He was very thorough and very nice to work with. He took time to explain in detail the work performed! More

by GIANTGAMERGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2021

Excellent service! I recently took a fleet vehicle here and had it repaired. Ron and staff were very patient and accommodating. I will definitely return for service! More

by Tyler.Quintard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Timms, Susan Geasland
January 03, 2021

Good Morning,I bank with Chase. I have a credit score Good Morning, I bank with Chase. I have a credit score of 793, as indicated on the paper work you provided me. I made it clear to Josh Feinberg tha More

by ABDON_CORREA
Recommend Dealer
No
Employees Worked With
Juan Meza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Manly Honda responded

Dear Abdon Correa, My sincere apologies for any misunderstanding on where your loan was to be placed. The finance director Tom will be getting in touch with you to make sure you are completely satisfied and adjust or reassign your contract if you still wish to do so. Financing is really a means of convenience for our guests that we along with other dealers provide as our main focus is providing a great buying experience for our new and used vehicle customers at price ranges that assure our guests have the ultimate experience in every aspect. Whether the consumer gets their own financing, pays by check, or wants us to arrange is secondary to our main goal. Please call myself at 707-535-1124(direct line) or Tom at 707-535-1168(direct line) and we'll do everything we can to make sure we earn your complete satisfaction. I again apologize for any confusion. sincerely, Jeff (J.D) Dantzler General Manager

January 02, 2021

I wanted to express my appreciation to Service Advisor, Bill Robertson for going the extra mile in fixing my brake light last minute so I could have a safe road trip early the next day. Also kudos to the More

by titan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson
January 02, 2021

Always clean,friendly employees. I recommend this dealership to others. I have been going to this place since day 1 of owning a Honda. Thank you! More

by JVANNOTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson
January 02, 2021

I had fast courteous service. My car went in for an oil change and it was done before the time it should of been. It was easy to check in and check out. I didn’t feel like they tried to push anything on More

by Tpanter
Recommend Dealer
Yes
Employees Worked With
Mike Helmke
January 02, 2021

Great service. The team honored my appointment and promptly helped me every step of the way. I most appreciated how the service coordinator stayed in touch with me and made sure that I had links to Ub More

by CHERYLPARSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember their names.
January 01, 2021

Mike Helmke returned my call within an hour. He listened to the problem and got me into a rental same day (on busy 12/31) while my car is being diagnosed. Denise Rice has excellent customer service skills. More

by adele
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Helmke
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