Manly Honda - Service Center

Great customer service!! This is my first Honda and I Great customer service!! This is my first Honda and I really like this car. The service and the friendly environment at Manly Honda Santa Rosa makes Great customer service!! This is my first Honda and I really like this car. The service and the friendly environment at Manly Honda Santa Rosa makes me a client for life. My service advisor was excellent. Thank you!! More

Ted is always professional and efficient. I know when I Coe in I am going to get top notch service. Ted made a difficult situation easy. Thanks Tex Coe in I am going to get top notch service. Ted made a difficult situation easy. Thanks Tex More

Very efficient service. You let me know when the car was due for service, took in the car right on time per the appointment. You let me know exactly what work was needed and how much it would cost. No surpr due for service, took in the car right on time per the appointment. You let me know exactly what work was needed and how much it would cost. No surprises, and work done on time. Thanks! More

Jose Rocha is one of the best most efficient service advisors and Honda employees that I have ever dealt with. From service, to parts, to sales, to finance...... Jose surpasses them all. (And I have b advisors and Honda employees that I have ever dealt with. From service, to parts, to sales, to finance...... Jose surpasses them all. (And I have been a loyal Honda customer since before 2004 when I bought my Honda CBR motorcycle) I bought a brand new Honda 2020 CRV Hybrid in April of this year and had an unavoidable incident which cost over $6,000 in repairs. Jose was right by my side through the entire process. Helped me file an insurance claim, diligently worked with my insurance rep, kept me fully updated regularly on the progress as it was coming along....... and to top it all off: (this is what separates a good employee from an excellent/outstanding/amazing employee) He waited for over an hour while I drove from San Francisco to Santa Rosa (after they were already closed at 4pm) just to make sure I got my car back. It was a very intense and serious repair but with help and support of Jose it seemed effortless. Jose Rocha is definitely my number ONE service advisor and I will continue to do business with Manly Honda despite having many other Honda dealerships much closer to me. Jose - thank you for everything. The car is running great, feels wonderful, super clean, and overall to say you were phenomenal does not do justice. Thank you so much for everything and I look forward to dealing with you and only you for any and all Honda related issues. Thanks again! More

We bought our Honda Pilot from Manly Honda in Santa Rosa in February 2017. We have only had our car serviced at Manly Honda and could not imagine taking our car anywhere else. Denise Rice, Mandi Sumner and in February 2017. We have only had our car serviced at Manly Honda and could not imagine taking our car anywhere else. Denise Rice, Mandi Sumner and America Quiroz are incredibly kind and efficient at what they do. The front end gentlemen could take a lesson from these wonderful ladies. Ron Tommy is a great service man who sets the bar high for others in his team. More

First service on new at this dealer, oil change, rotate tires, very busy service dept, greeted by service rep immediately, very friendly, handled drop off quickly, called when job completed, pickup fast & tires, very busy service dept, greeted by service rep immediately, very friendly, handled drop off quickly, called when job completed, pickup fast & efficient, job done well More

Denise was phenomenal. From start to finish she was a joy to work with. Denise made the whole rental experience quick and painless she is very good at what she does! to work with. Denise made the whole rental experience quick and painless she is very good at what she does! More

Shawn delivered the service as promised plus they found a nail in front left tire. He notified me of problem and got it fixed as well. Very professional. nail in front left tire. He notified me of problem and got it fixed as well. Very professional. More

Very helpful teamwork, I have an auto mechanic shop and I needed a transmission software update and was very pleased with how fast I was taken care of. America was very helpful. needed a transmission software update and was very pleased with how fast I was taken care of. America was very helpful. More