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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,673 Reviews

7,673 Reviews of Manly Honda - Service Center

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March 09, 2020

I was greatly overcharged for a basic diagnostic. $350 is double what I’ve been charged in the past. The following day I called the service member who helped me, left a message and never even got a call back More

by JUSTER1015
Recommend Dealer
No
Employees Worked With
Ron Timms
Mar 09, 2020 -

Manly Honda responded

Good morning, my name is Zach Roberts. I am the Service Manager here at Manly Honda. I would greatly appreciate some further input in regards to your recent service visit. Unfortunately, I can not look up your vehicle based on "Juster1015". If I may ask, can you please contact me here at the dealership so I may better assist with a possible misunderstanding? (707) 535.1136 or if you prefer email: zroberts@manlyauto.com Thank you for your time and I look forward to hearing from you soon.

March 08, 2020

Excellent Everything about this service was perfect. Jose Rocha was especially helpful. I boiught my CRV here and drive down from Mendocino to Mamnly Honda b More

by GBZN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2020

First time here Did not know what to expect other than hearing how long it takes to get service at a dealership. Of course I haven't had occasion to visit one since I More

by tomscotty97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Jimenez
March 07, 2020

Great! Tracey was superb. She made sure I got the best deal possible and she did her research. I needed a new tire and she made sure to check if I was covere More

by SNOWLAKE108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracee Olibas
March 06, 2020

Very thorough and very polite service. Very good service and friendly person who helped me.. Was finished in about half the time so did not wait forever for the work to finish. More

by SGANDJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember but it was a woman
Mar 06, 2020 -

Manly Honda responded

Thank you very much!! We appreciate our customers input and value your business. Please feel free to pass along your experience to others and we hope to serve you again in the future.

March 06, 2020

Service Have been coming here for years for my service and it's always an enjoyable experience. Every one is always nice and I feel I get a service I can trus More

by CHRISEPTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Manly Honda responded

Thank you very much for the awesome review! As you already have experienced, we truly care about our customers. We appreciate your business more than anyone could understand. Please feel free to tell all your friends and we will make sure they are treated like family. Thank you again.

March 05, 2020

Efficient and on time. This was a airbag recall on a 2003 Accord. Great service and free rental. And will surely return for any future repairs. More

by STASSI7
Recommend Dealer
Yes
Employees Worked With
Chris Reid
March 05, 2020

Air Bag Recall Despite my frustrations with the recall process, all of the employees I had contact with were calm and guided me through the ordeal. It would be help More

by Fidoosh56
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch, Ron Timms
Mar 05, 2020 -

Manly Honda responded

Thank you very much for the input. I believe you are correct and the rental process is currently being reviewed to better the experience. We appreciate your business and hope to see you again shall the need arise.

March 04, 2020

As soon as I pulled up to the service area I was greeted respectfully and happily by an employee. I felt welcomed and all my questions were answered clearly by them More

by MGMARIA270
Recommend Dealer
Yes
Employees Worked With
Mark Winkler
March 04, 2020

The staff has been very friendly, knowledgeable and helpful each time I’ve taken my car in for services. Jesus was the last service rep who’ve assisted me and he made sure I was satisfied with the serv More

by THUYHA1997
Recommend Dealer
Yes
Employees Worked With
Jesus Jimenez
Mar 04, 2020 -

Manly Honda responded

Thank you very much for the compliments and your business!! We greatly appreciate your visits and value the input from our customers. We strive to go above and beyond. Thank you again and hope to see you again in the future.

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