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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,713 Reviews

7,713 Reviews of Manly Honda - Service Center

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March 24, 2020

It was chaos. We are all adjusting to a crazy new normal. Honda was bombarded with people who were ordered to stay home. Honda employees were inundated with people trying to drop off cars and leave in order More

by LINDAMARTEL9
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2020

Great service. Done in a timely manner. Ted communicated well and answered in questions I had with a quick response. Everyone has been friendly and the customer service overall has been excellent. More

by CHRISRAMIREZ1236
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
ROSA CHAVEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Hess
Mar 24, 2020 -

Manly Honda responded

Good morning Chris! Thank you very much for taking the time to leave the kind words about the Service Department and dealership. We greatly appreciate your business and thank you for choosing us as your servicing dealer. We hope to see you in the future when the needs arises Zach - Service Manager. .

March 24, 2020

Good service Timely service. The service person was very helpful and polite. I got a clean car back. The service rep showed me khow to do something I didn't kno More

by JEANNE545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2020

Disappointed at first, but later found out that even the owner reaches out to you to offer help even on the most basic problems, that is assurance! I hope my next visit will be good. Thank you! More

by PHILL
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manly honda, Jennifer Crouch
March 20, 2020

Friendly and Easy Friendly and easy people to deal with. All of my questions were answered I left with a full understanding of the service work that was done to my car. More

by NFHIPPYCHICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Jimenez
March 20, 2020

Mark was professional, knowledgeable and friendly. I appreciated his positive attitude and genuine enthusiasm. He answered all my questions in a clear and concise manner. Thank you for your help! More

by Foxine Sutton
Recommend Dealer
Yes
Employees Worked With
Mark Winkler
March 19, 2020

Electronic Brought in my 2017 pilot The car was turning on its headlights and alarm system without key Jose trouble shooted the problem and got it fixed More

by JMCHRISTENSEN5234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2020

Old key sticking in ignition Jesus was fabulous, and considered all options. We decided to start with getting 1 new key and see how that goes. If that doesn't solve the problem, More

by TLCOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Jimenez
Mar 19, 2020 -

Manly Honda responded

Thank you for the kind words. We really appreciate your business and hope to serve you in the future shall the need arise. Please let us know if we can anything for you.

March 19, 2020

I needed airbag to be fixed due to recall. This appointment happened to be during the Corona Virus outbreak. The entire staff was very professional and courteous while still taking every health pre More

by Lori8paws
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch, Ron Timms
Mar 19, 2020 -

Manly Honda responded

Thank you very much Lori! We appreciate you taking the time to express the results of your service visit. Tell your friends! Let us know if we can help with anything . Stay safe and hope to see you soon.

March 18, 2020

Great service, Ted kept me updated after my Honda Fit had to be towed in for what turned out to be a warranty repair. He went the extra mile helping me with a rodent issue in my car as well. More

by MYRIAH.WILLIAMS
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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