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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,710 Reviews

7,710 Reviews of Manly Honda - Service Center

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March 07, 2020

First time here Did not know what to expect other than hearing how long it takes to get service at a dealership. Of course I haven't had occasion to visit one since I More

by tomscotty97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Jimenez
March 06, 2020

Service Have been coming here for years for my service and it's always an enjoyable experience. Every one is always nice and I feel I get a service I can trus More

by CHRISEPTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Manly Honda responded

Thank you very much for the awesome review! As you already have experienced, we truly care about our customers. We appreciate your business more than anyone could understand. Please feel free to tell all your friends and we will make sure they are treated like family. Thank you again.

March 06, 2020

Very thorough and very polite service. Very good service and friendly person who helped me.. Was finished in about half the time so did not wait forever for the work to finish. More

by SGANDJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember but it was a woman
Mar 06, 2020 -

Manly Honda responded

Thank you very much!! We appreciate our customers input and value your business. Please feel free to pass along your experience to others and we hope to serve you again in the future.

March 05, 2020

Air Bag Recall Despite my frustrations with the recall process, all of the employees I had contact with were calm and guided me through the ordeal. It would be help More

by Fidoosh56
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch, Ron Timms
Mar 05, 2020 -

Manly Honda responded

Thank you very much for the input. I believe you are correct and the rental process is currently being reviewed to better the experience. We appreciate your business and hope to see you again shall the need arise.

March 05, 2020

Efficient and on time. This was a airbag recall on a 2003 Accord. Great service and free rental. And will surely return for any future repairs. More

by STASSI7
Recommend Dealer
Yes
Employees Worked With
Chris Reid
March 04, 2020

The staff has been very friendly, knowledgeable and helpful each time I’ve taken my car in for services. Jesus was the last service rep who’ve assisted me and he made sure I was satisfied with the serv More

by THUYHA1997
Recommend Dealer
Yes
Employees Worked With
Jesus Jimenez
Mar 04, 2020 -

Manly Honda responded

Thank you very much for the compliments and your business!! We greatly appreciate your visits and value the input from our customers. We strive to go above and beyond. Thank you again and hope to see you again in the future.

March 04, 2020

As soon as I pulled up to the service area I was greeted respectfully and happily by an employee. I felt welcomed and all my questions were answered clearly by them More

by MGMARIA270
Recommend Dealer
Yes
Employees Worked With
Mark Winkler
March 04, 2020

Jose Rocha was a pleasure to work with. Helpful, friendly and personable. He apologized on behalf of the dealership for old issues I had even though it wasn’t his fault. He made for a pleasant time and stay More

by Mike
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Manly Honda responded

Thanks Mike!! You kind words and understanding is why we put the customer first. We greatly appreciate your patronage and hope to see you again when the needs arises.

March 03, 2020

Denise approached me right away for my service on my car gave me quick direction on where to go and what to do. Very quick and efficient. More

by Honda owner
Recommend Dealer
Yes
Employees Worked With
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Manly Honda responded

Great to hear!!! We welcome all of our customers as quickly as possible. We are here to serve the customer! Thank you for the kind words.

March 02, 2020

Importance of maintenance Manly has my complete service to keep my car running at it best. Your service specialist make sure that this is a top priority every time to visit yo More

by nancyandjoel@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Timms
Mar 02, 2020 -

Manly Honda responded

Nancy, we really appreciate your business! We feel that the customer comes first. Please do not hesitate to contact us when in need. Thank you very much.

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