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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,684 Reviews

7,684 Reviews of Manly Honda - Service Center

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October 11, 2023

Good service. Friendly helpful staff. I do very much appreciate the complimentary car wash. Not sure why Justin never got back to me about upgrading.. More

by miklossz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

Happy that my car was able to be fixed in a fast time , thank you More

by SEANJANIS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Remollino
October 11, 2023

Very quick and responded quickly and politely to my concerns Amy was confident and knowledgeable More

by YOUNGCOUPLE0
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Carpenter
Oct 11, 2023 -

YOUNGCOUPLE0 responded

Thank you Manly Honda for hiring such wonderful people who really do care about everything to do with my very dependable Honda CRV!

October 11, 2023

Diagnosis of an intermittent problem--the most difficult kind--was fast and accurate. I give them high marks for this. More

by jcswear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Lucia is very helpful every time I take my car in. I always feel understood and everyone is very accommodating More

by ISABELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Lucia gave the best customer service exyI have ever received at Manly Honda! I will always come back to her since she was so efficient and effective during my service appointment! More

by ZINCINTH22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Pul took xare of us rufhr way. Service was done completely in a timely manner. More

by Cobbcandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Remollino
October 10, 2023

They lent me a rental car when mine got totaled for free until I could buy another one. Also wrote a quote for my deemed totaled car so I would be able to get the correct value of my car. Great customer ser More

by ARANFRANCISCO06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Honda is always very thorough and I love the complementary car wash at the end! More

by Nancyevans51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2023

Jose did a great job in getting our warranty information from florida. We really did appreciate that. The only thing I really didn't like, was the fact that you took my space coast Honda license plate holde More

by dhuffster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Manly Honda responded

Hi, and thank you for being the best part of Manly Honda. I apologize for the license plate frame being removed; it might be in the trunk. I can't locate an account with your username. We want to make this right. I can be reached at 707-535-1163 and or jrocha@manlyauto.com. I look forward to hearing from you, and thank you for being the best part of Manly Honda! Best, Jose Rocha Jr Customer Experience Manager

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