Manly Honda - Service Center

What should have been a 2 hr service was nearly 5. I don’t know if it’s volume of cars that are being handled or lack of mechanics, but this was way to long in my opinion. My last service at another d I don’t know if it’s volume of cars that are being handled or lack of mechanics, but this was way to long in my opinion. My last service at another dealer had a full service, tire rotation, a recall update and fixed a rattle and that was 3 hrs. More

Jordan , provided exceptional care during my car check-up, ensuring everything, including oil, was meticulously handled. check-up, ensuring everything, including oil, was meticulously handled. More

Right hand not talking to the left hand. Sales- finance- service .. seemed like they might need some sort of relationship manager role.. sales guys are too busy - respect my guy being new b Sales- finance- service .. seemed like they might need some sort of relationship manager role.. sales guys are too busy - respect my guy being new but just real difficult getting ahold of people when im also very busy..ex promissed calls back and and getting called days later.. the only saving grace was a sales manager that went above and beyond and got a car delivered after i was told a date and later was told different dates .. also the rang sales associate got for pending car was incorrect not sales fault but more of back office logistics.. seems like Honda is a different brand then back in 2000 when i had my last one.. More

Great service & customer service friendly! Thank u. I recommend manly Honda Santa Rosa five stars! Thank u. I recommend manly Honda Santa Rosa five stars! More

I had a 1:30 appointment for my husband's car. I went to the dealer because I wanted an oil change and a brake inspection. Otherwise I tend to go to the carwash for an oil change and wash. They sa I went to the dealer because I wanted an oil change and a brake inspection. Otherwise I tend to go to the carwash for an oil change and wash. They said they wouldn't inspect the brakes without a tire rotation. I almost walked out but wanted the multi point inspection. They said they would text me when they were done with the oil change. I didn't get a text and arrived 20 minutes before they closed at 5:30. She said they hadn't even started yet. They asked if I still wanted the complimentary car wash. I said to forget it. They said they would give me a voucher for a future wash. They didn't give me one. It was done by six and I had screaming kids in the car. Unless I need something special done I will avoid going there for an oil change. More

Never called to update me on the status of my car. I had to call to check both times. My car had been there since 9am and promised to be ready same day but was not and had no reason as too why it wasn I had to call to check both times. My car had been there since 9am and promised to be ready same day but was not and had no reason as too why it wasn’t done. Then Monday I once again had to call and check in the status. Upsetting that you take it to the dealership to get the “best” work done but you’re in the dark about everything. Better communication would be appreciated. But when I did interact with Shula she was great. Thanks. More

We had a very positive experience purchasing our vehicle. Excellent customer service. Thank you so much. We would consider purchasing a future vehicle with you again. Excellent customer service. Thank you so much. We would consider purchasing a future vehicle with you again. More

Lucia was amazing! She was extremely helpful and attentive to my needs/concerns. Quick turn around time meant I was in and out like a breeze. She was extremely helpful and attentive to my needs/concerns. Quick turn around time meant I was in and out like a breeze. More

Service was great. Rental was great. Will come back to Manley instead of Hansel honda Rental was great. Will come back to Manley instead of Hansel honda More