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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

October 04, 2019

Caring and sincere My service visit was prompt and efficient. I was informed during the service of my auto’s status and needs by an informed and polite employee, Misty. More

by DANIE.KUZMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Figg
Oct 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive feedback. We are thrilled to hear that you has such a great service experience. Please let me know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 04, 2019

Service was excellent. Service writer young women was not, The young female service writer started the conversation with" that's not our fault" and she went down hill from there. I advised her I wanted to talk More

by kbnewton
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Westra, Misty Figg
Oct 04, 2019 -

Maple Hill Auto Group responded

I am sorry to hear that the interaction you had with the service writer was not the best; but I am pleased that Steve was able to make things right. Please let us know if we can assist any other way. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 04, 2019

Amazing Customer Service I had talked to a few dealerships about vehicles and Maple Hill was by far the best all around. They knew their products, didn’t push for a sale, answ More

by CAITLIN.CHRISTINE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Vinstra, James DeYoung
Oct 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are so happy to hear that you had such a great sales experience. Please let us know if we can assist in any way. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 04, 2019

Great Service Team They took very good care of me and my car.Even allowed me to speak with there master tech after a major repair. Very satified More

by TMASTERNAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Great all around service Team, Bob Warren, Kevin Poffenberger
Oct 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that you had a great experience here. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 04, 2019

Victor and Cade were awesome to work with Overall I had a really good experience. I got my dream car and the staff was very friendly and helpful. Victor was great to work with and Cade was ext More

by Rob Szczygiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cade and rob cole, Victor Heckman, Ed Fitts
Oct 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear that you had a great sales experience. Let me know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 03, 2019

Ask for Kade Neer! He is the best! Kade found the perfect vehicle and was very genuine when handling my concerns. He was very professional and I felt like he had my best interest at hea More

by SARA.SPRANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kade Neer, Kevin Poffenberger
Oct 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are so happy to know that Kade provided excellent customer service and found you the perfect car. Let us know if we can assist in any way. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 03, 2019

Oil change Great service, great price and the completion of oil change in length of time was much more reasonable- In the past and oil change would take a whole More

by BBOLHUIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Heather Crummel, Amie Freeman, Misty Figg, Andrea Darnell
Oct 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled to hear that your service experience was much better this time around. Let us know if you need anything. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 03, 2019

Excellent service as always I have always had excellent service from Maple Hill. Steve from Hyundai service is awesome and goes above and beyond to take care of my service needs More

by JDICERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Oct 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are thrilled that Steve is providing awesome customer service. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 03, 2019

oil change Service was fast, staff congenial, polite and helpful on my first service visit. Steve Nutt is terrific. Facility is clean and neat. car wash is a go More

by GHLENNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Cassandra Westfall
Oct 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that Steve provided excellent customer service for you. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 03, 2019

Excellent service Vehicle was in for recall software update and free service. Service was prompt per appointment and completed in a timely fashion. Steve greeted me and More

by USRUGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Oct 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are so happy to hear that you had an excellent service experience. Let me know if I can assist in any way. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

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