
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Caring and sincere My service visit was prompt and efficient. I was informed during the service of my auto’s status and needs by an informed and polite employee, Misty. My service visit was prompt and efficient. I was informed during the service of my auto’s status and needs by an informed and polite employee, Misty. All employees were professional and friendly. All introduced themselves and were willing to answer my questions or lead me to someone who could. My appointment took an acceptable amount of time. Checkout was easy. Overall, I was very pleased with all aspects of my visit to Maple Hill Auto Group. More
Service was excellent. Service writer young women was not, The young female service writer started the conversation with" that's not our fault" and she went down hill from there. I advised her I wanted to talk The young female service writer started the conversation with" that's not our fault" and she went down hill from there. I advised her I wanted to talk to Steve in warranty who I had made the appointment with and he was wonderful! The work was done well and the explanation was concise and another appointment was set. Not without confusion on the part of the impolite service writer. More
Amazing Customer Service I had talked to a few dealerships about vehicles and Maple Hill was by far the best all around. They knew their products, didn’t push for a sale, answ I had talked to a few dealerships about vehicles and Maple Hill was by far the best all around. They knew their products, didn’t push for a sale, answered any questions we had, and treated us amazing the entire process. I got exactly what I wanted with an amazing rebate & James was amazing with all the paperwork and information. Very personable staff & very nice facility More
Great Service Team They took very good care of me and my car.Even allowed me to speak with there master tech after a major repair. Very satified They took very good care of me and my car.Even allowed me to speak with there master tech after a major repair. Very satified More
Victor and Cade were awesome to work with Overall I had a really good experience. I got my dream car and the staff was very friendly and helpful. Victor was great to work with and Cade was ext Overall I had a really good experience. I got my dream car and the staff was very friendly and helpful. Victor was great to work with and Cade was extremely knowledgeable and helped me with questions even after I left the dealership with the car. More
Ask for Kade Neer! He is the best! Kade found the perfect vehicle and was very genuine when handling my concerns. He was very professional and I felt like he had my best interest at hea Kade found the perfect vehicle and was very genuine when handling my concerns. He was very professional and I felt like he had my best interest at heart. More
Oil change Great service, great price and the completion of oil change in length of time was much more reasonable- In the past and oil change would take a whole Great service, great price and the completion of oil change in length of time was much more reasonable- In the past and oil change would take a whole morning or an entire afternoon and getting your car back within an hour for an oil change is much appreciated More
Excellent service as always I have always had excellent service from Maple Hill. Steve from Hyundai service is awesome and goes above and beyond to take care of my service needs I have always had excellent service from Maple Hill. Steve from Hyundai service is awesome and goes above and beyond to take care of my service needs and answer any questions I may have. More
oil change Service was fast, staff congenial, polite and helpful on my first service visit. Steve Nutt is terrific. Facility is clean and neat. car wash is a go Service was fast, staff congenial, polite and helpful on my first service visit. Steve Nutt is terrific. Facility is clean and neat. car wash is a good , tire check appreciated. More
Excellent service Vehicle was in for recall software update and free service. Service was prompt per appointment and completed in a timely fashion. Steve greeted me and Vehicle was in for recall software update and free service. Service was prompt per appointment and completed in a timely fashion. Steve greeted me and checked in n the vehicle rapidly and kept me informed of any issues, and checked me out efficiently. Excellent and friendly service. More