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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

October 03, 2019

Maple Hill VW Service Friendly service, quick processing. Some was scheduled service (transmission oil change) and the rest recall work billed to VW on the Tdi. Kept m More

by EJPOMEROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Oct 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are pleased to hear that you had a good service experience. Let us know if we can assist in any way. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 03, 2019

New Year New Car❤️❤️❤️ Really easy and very rewarding interactions with the salesperson and other staff. These are the best cars I’ve ever had. I’ll be back!,, More

by JGOUDIE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Westra, Nick Hodgson
Oct 04, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are thrilled to hear that you had a great sales experience. We look forward to seeing you in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 03, 2019

Buying my car I am very grateful to Matt for being patient with me as I could not get up there right away to put down a down payment. Also the trouble I had getting More

by KBERCAW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Greg Vinstra
Oct 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are happy to hear that Matt was able to provide quality customer service, that allowed you to have a great car buying experience. Let us know if we can assist in any way. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 03, 2019

Awesome . . . again! Once again, Maple HIll Service department knocks it out of the park. Staff was very accommodating, provided top-notch and efficient service, and did s More

by Larry Warkoczeski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Oct 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are so happy that you had such such an awesome service experience. Please let us know if we can assist in any way. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 03, 2019

Best service rrp Steve is a great service. Meadoat attension and always tells and shows what is going on. Even when we were buying our 2018 santafe, he showed us featu More

by GRD15175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Oct 04, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are pleased that Steve is able to provide excellent customer service for you. Please let us know if we can assist in any way. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 02, 2019

Suabaru Ascent First time experience buying a Subaru vehicle, Worked with Phil Lawrence the entire time. Phil was extremely polite and very professional. Made the More

by Dhruba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence
Oct 02, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are thrilled that you had such a great sales experience. Please let us know if we can be of any assistance. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 02, 2019

Purchasing my 2018 Subaru Legacy I appreciated the extra time Phil took to go over all the updates as my last vehicle was a legacy 2004. I initially was hesitant to get a new car but More

by JLAYLABUTTERFLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Steve Nutt, Andrea Darnell
Oct 02, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review and for being a loyal customer. Congratulations on your new vehicle and we look forward to seeing you in the near future. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

October 02, 2019

Never disappointed! Maple Hill Auto is the place to bring your Subaru. They rotated my tires, did my oil change, multi-point inspection, changed air filters and fixed one More

by cselva48065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Oct 02, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are thrilled you had such a good service experience. Let us know if we can do anything for you in the future. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

September 26, 2019

Check engine light on, anti skid light on, cruse control. So the wires were fixed and lights on dash went off back to normal. This work took about 3 hours as estimated. About 24 hours later the same lights on More

by LOGRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Amie Freeman
Sep 26, 2019 -

Maple Hill Auto Group responded

I am so sorry that the lights came back on after the repair. I can understand the frustration with this. Has the appointment already been scheduled? If not I would be more than happy to assist you. Also, if there is anything else I can assist you with please let me know. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

September 26, 2019

Great Service As Always Your dealership keeps me coming back because of the great customer service I receive. I bring both my Audi and my Volvo in for service and each time I More

by ArtMix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez was great too!, Cassandra Westfall, Amie Freeman
Sep 27, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are extremely happy that we have provided great customer service for you. We appreciate you being a loyal customer so please let us know if we can be of any assistance to you. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

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