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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

September 17, 2019

transmission fluid changed! Steve was helpful in explaining what would be done and suggestions of what else can be done. I was able to get in a bit before my scheduled time and I More

by SHANNOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Sep 17, 2019 -

Maple Hill Auto Group responded

We're so happy to hear that your service experience went so well! If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 ext 445

September 17, 2019

Make An Appointment Needed to get my first oil change and was very grateful that the service team worked me in. Service was quick, friendly AND my car was washed. But I k More

by SIOUXSIEM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence
Sep 17, 2019 -

Maple Hill Auto Group responded

We're happy to hear that our service staff was able to get you in and take care of your vehicle. We do always recommend making an appointment, and when you are ready for your next service, I will be more than happy to make that appointment for you, just give me a call! Lena Grubb Customer Service Specialist 269-342-6600 ext 445

September 16, 2019

Service on Subaru Legacy Went in for an oil change. They did their 5 point inspection and also rotated tires and change another filter. Especially appreciated the fact that More

by JANAAHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Figg
Sep 17, 2019 -

Maple Hill Auto Group responded

We're happy to hear you were so happy with your service! If there is anything we can assist you with in the future, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 ext 445

September 15, 2019

Top Notch Lots of Subaru inventory to choose from. Our salesman, Bob Warren, was very easy to work with. All the staff at the dealership were friendly and cou More

by CHLOMAX16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Warren, Dempsy Bluman
Sep 17, 2019 -

Maple Hill Auto Group responded

We're happy to hear that Bob was so accommodating and able to find the perfect vehicle for you! Lena Grubb Customer Service Specialist 269-342-6600 ext 445

September 13, 2019

Trust I like the checkup they do with every oil change. I like knowing what might be coming up that will need attention. This time all I needed was the oil More

by SCDODSON
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Sep 17, 2019 -

Maple Hill Auto Group responded

We're happy to hear that you have such great service experiences with us. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 ext 445

September 13, 2019

Best service ever! I always get smiling faces and an upbeat attitude with the service department. They greet me right away and take care of whatever issue I have, even i More

by mybalisi_cattery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Steve Nutt, Steve Westra, Mike Huffman, Cassandra Westfall, Heather Crummel, Amie Freeman, Lena Grubb, Misty Figg, Andrea Darnell
Sep 17, 2019 -

Maple Hill Auto Group responded

This review is wonderful! Thank you so much for all your positive feedback! We love hearing how happy our customers are. If there is ever anything else we can assist you, please do not hesitate to call! Lena Grubb Customer Service Specialist 269-342-6600 ext 445

September 13, 2019

Oil Change quick service, addressed my concerns/issues and resolved it immediately. Staff was welcoming quick to greet and reviewed what was completed. Waiting a More

by Mshorter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence
Sep 17, 2019 -

Maple Hill Auto Group responded

We're happy to hear you had such a positive experience with us. If there is ever anything else we can do for you in the future, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 ext 445

September 13, 2019

Great Service Maple Hill Auto Group provided me with great and through service. The staff was kind, respectful and attentive. The took the time to explain to me t More

by VORLORD151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Sep 17, 2019 -

Maple Hill Auto Group responded

We're happy to hear that you had such a great experience with us! It's great that our service staff was able to thoroughly explain everything to you and were able to answer your questions. If there is ever any assistance we can offer you in the future, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 ext 445

September 12, 2019

Oil change, tire rotation Great service fast check in. Heather was very helpful and took care of all my concerns with my Jetta. Would recommend this service dept to anyone. Ver More

by DASCHIEDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates, Heather Crummel
Sep 12, 2019 -

Maple Hill Auto Group responded

Thank you so much for the positive review. We are extremely happy that you had such a great service experience. Please let us know if we can assist in any way. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

September 12, 2019

Very good experience. Always friendly and timely. Well understood as to what they were going to do and gave me an update about filters before replacing them. Good work and More

by mohneyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Andrea Darnell
Sep 19, 2019 -

Maple Hill Auto Group responded

Thank you for the positive review. We are very happy to hear that you had a good service experience here. Amie Freeman Customer Support Specialist 269-342-6600 ext 443 afreeman@maplehillauto.com

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