Back

Maplecrest Ford of Mendham

Mendham, NJ

4.9
902 Reviews
Maplecrest Ford is the recipient of Ford Motor Company's most prestigious President's Award for Customer Satisfaction. Our goal is to provide our sales and service customers with, quite frankly, the very best experience they've ever had with a car dealer. You will find a common theme amongst our reviews; convenient, helpful, honest, no pressure, followed through on commitments, professional, great pricing, knowledgeable, best car buying experience I ever had, would highly recommend to friends and family... We take tremendous pride in our business and work hard to ensure each of our customers are completely satisfied with their visit. Thank you for considering Maplecrest Ford of Mendham! Sincerely, Tom Giordano, President
Contact Dealership

102 East Main Street

Mendham, NJ

07945

Directions

By Type

Showing 902 reviews

September 28, 2011

This is my second car in nine months from Maplecrest. The service people were excellent, knowledgable and friendly. They handled my trade-in efficiently and found the model car I wanted very quickly. I highl More

by dpclark84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson and Dave Vorcheimer
Oct 20, 2011 -

Maplecrest Ford of Mendham responded

Dear Red, Thank you for posting a review of your experience at Maplecrest! I appreciate your continued business, it means a lot! Hope to see you soon! Thank you again. Tom

September 28, 2011

Very helpful. Nice to work with. It was easy process from start to finish. I highly recommend Maplecrest Ford in Mendham. Also their service department is excellent . More

by mcfinex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Oct 20, 2011 -

Maplecrest Ford of Mendham responded

Dear Mcfinex: Thanks for your kind review of your experience with Maplecrest Ford. Similar to your review, we like to keep our process efficient and concise. I am glad you are pleased. Sincerely, Tom Giordano, President, Maplecrest Ford

September 27, 2011

I had an excellent experience at this Ford Dealership and specifically with Salesperson Barbara Hanson. Barbara was very knowledgeable, professional, and did not pressure us in any way. I would strongly re More

by rbergeman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Hanson
Sep 28, 2011 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to rate your purchase experience with Barbara and Maplecrest Ford! Knowledgeable, professional, and no pressure are the cornerstones of our approach so I'm pleased Barbara delivered on our goal. As you can see from her previous reviews, she's very consistent as well! Thank you again for your business! Sincerely, Tom Giordano

September 24, 2011

About a year has passed since we came in to buy a new Ford Fusion. The staff at Maplecrest Ford made the experience so easy! I told them what I wanted and they guided my decision and found the exact car More

by JJP07083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don Duncan, Tom G, Rodrigo, Charlie, Spencer, James Kane, Jim Kane, Charlie Samons
Sep 28, 2011 -

Maplecrest Ford of Mendham responded

Thanks for taking the time to review your ownership experience regarding both your Fusion and Maplecrest! I'm happy you remain satisfied with the car as well as the decisions you made during your purchase. Based on the number of people you listed, it sounds like a real team effort! Thank you again for your business! Regards, Tom Giordano

September 13, 2011

From the first time I contacted Maplecrest, they have been nothing but first class. When I first arrived they told me very simply, they are not a big, highway front dealership, you have to want to come t More

by asaurkraut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin David, Rodrigo, and Dave
Sep 19, 2011 -

Maplecrest Ford of Mendham responded

Thanks very much for taking the time to review your experience with us! I'm happy to hear your experience was a positive one and the you are satisfied with your vehicle. Thank you again, hope to see you at the dealership soon! Regards, Tom G.

September 09, 2011

The team at Maplecrest made my car buying experience a pleasure. Everyone was friendly and honest. They offered a great price and the team that showed me my car made everything easy. I would not only reco More

by gbk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Giordano
Sep 09, 2011 -

Maplecrest Ford of Mendham responded

Thank you Kelly, Always a pleasure to see you and I really appreciate your business! Your winter worries are over with the Escape! Enjoy and drive safely. We're always here if you need us! Tom.

September 06, 2011

WORKING WITH MAPLECREST ANDS BARBARA WAS BY FAR THE BEST CAR BUYING EXPERIENCE I'VE EVER HAD. THIS WAS THE 4TH MUSTANG I HAVE BOUGHT, 3 NEW AND 1 USED. WORKING WITH BARB WAS PLEASANT AND EASY. I TRAVELED 2 More

by Bud Schwarz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara HANSEN
Sep 06, 2011 -

Maplecrest Ford of Mendham responded

Dear Mr. Schwarz, Thank you for the kind review of your purchase at Maplecrest and experience with Barbara. If you live two hours away from Mendham, I'm certain you passed many other Ford stores before you reached us. The fact that you traveled such a distance to do business with us really means a lot and I appreciate it! Thank you again for your business, enjoy your Mustang! Sincerely, Tom Giordano, President, Maplecrest Ford.

August 30, 2011

I cannot thank Charlie Samons and Maplecrest Ford enough! I wasn't prepared to buy a car and I explained all of that to Charlie over the phone. We talked and I was very-very wary over another car purchasing More

by my12focus12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Samons, Charlie Samons
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you so much for taking the time to review your car buying experience at Maplecrest! Our goal is to provide a low-pressure, hassle-free experience and I'm happy to hear Charlie, Don and Rodrigo provided that for you. I'm also pleased ot hear you are enjoying your new Focus! Thank you again for your business, we look forward to seeing you around the store in the future! Feel free to contact any one of us should you need assistance in the future. Sincerely, Tom Giordano, President, Maplecrest Ford, Inc.

August 17, 2011

Charlie Samons made car shopping a great experience. He was professional and knowledgeable. He turned what I usually consider to be a chore into an experience to brag about! I would not hesitate to recomme More

by lindaplaut1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Samons, Charlie Samons
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to review your experience at Maplecrest! Our goal is, and always has been, to make the car buying experience pleasant and stress free. Charlie is a true professional and we're happy to have him on the team. Thanks for your business, we look forward to seeing you soon! Regards, Tom Giordano, President, Maplecrest Ford, Inc.

August 16, 2011

What a great experience purchasing another Ford vehicle from Maplecrest of Mendham. Barbara made the experience trouble-free and treated us like part of her family. I have already recommended her to severa More

by escape2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Hansen
Aug 30, 2011 -

Maplecrest Ford of Mendham responded

Thank you for taking the time to rate your experience with Maplecrest Ford! I'm happy to hear Barbara provided you a trouble-free experience throughout your purchase. She's a wonderful person to work with and thanks to people like you, she receives many referrals who appreciate an easy, informative purchase experience. I'm sorry I didn't meet you during your visit, but I hope to get the opportunity while you're in for service one day. Thank you again, best of luck with your new vehicle! Tom Giordano, President, Maplecrest Ford, Inc.

...
86
...