Maplewood Toyota

I love Maplewood Toyota Thank you everyone at MW Toyota for always exceeding my expectations with the service of my vehicle. You're the best and I appreciate your team of pr Thank you everyone at MW Toyota for always exceeding my expectations with the service of my vehicle. You're the best and I appreciate your team of professionals! More

Person who originally contacted me (Amy) was very helpful, a Amy, who originally contacted me after I had done some online exploration, was very personable, and provided great information via email. My salesper Amy, who originally contacted me after I had done some online exploration, was very personable, and provided great information via email. My salesperson, Tim, was very helpful, but not at all pushy. He took me on a test drive, and answered all my questions, and then made it clear that he wouldn't pressure me, but was available to answer any questions and to help in any way he could. Although I bought my Prius from another dealer, I had been coming to Maplewood Toyota for service for quite a while, and was very happy with that as well. More

A Great Experience in Every Way! Glad to be back in the Toyota 'family'! I have always appreciated the Toyota sales and service departments. Not once did I feel insecure or taken adv Glad to be back in the Toyota 'family'! I have always appreciated the Toyota sales and service departments. Not once did I feel insecure or taken advantage of in any respect: Jim Miller was so easy to work with, answered any and all questions thoroughly; he made the whole process of buying a new car a pleasure! And the service department, as I know from prior experience, inspires trust and confidence by never suggesting anything unnecessary and by always explaining repairs and services personally. More

Todd is fantastic! Todd is very responsive to question and is prompt in returning phone messages and texts. I would buy from him again. Love getting an upgraded Prius! Todd is very responsive to question and is prompt in returning phone messages and texts. I would buy from him again. Love getting an upgraded Prius! More

Purchase of new car Very good experience with Humberto Lopez. Humberto was patient, not pushy. He was efficient locating vehicles that were available that met my criteria Very good experience with Humberto Lopez. Humberto was patient, not pushy. He was efficient locating vehicles that were available that met my criteria. I met with a different salesperson earlier in the week that told me the promotional deal ended on June 30. When I looked this up at home online, I discovered it went through July 5. I felt more comfortable working with Humberto which made for an overall better rating of the dealership. More

Great experience Tom Decker did a great job of shepherding us through the buying experience. He was gracious in responding to my many requests and detailed question Tom Decker did a great job of shepherding us through the buying experience. He was gracious in responding to my many requests and detailed questions. He was always accessible and bent over backwards to keep us informed as to where we were in the process of getting just the right car for us. More

Another Toyota After three Toyotas since 1985, I came back to buy my fourth Toyota, again at Maplewood Toyota. Rick Schaffhausen sold me my RAV4 in 2005 and now my After three Toyotas since 1985, I came back to buy my fourth Toyota, again at Maplewood Toyota. Rick Schaffhausen sold me my RAV4 in 2005 and now my 2018 C-HR. Excellence and quality are key. More

Pleasent sales person Scott was not pushy and let us work through our decision without that overbearing sales pitching. He helped us setup our electronic devices before we Scott was not pushy and let us work through our decision without that overbearing sales pitching. He helped us setup our electronic devices before we left the lot. More

Tire rotation Maplewood Toyota always delivers top notch service. I was in and out in an hour. The staff is professional and courteous. I've been going here for veh Maplewood Toyota always delivers top notch service. I was in and out in an hour. The staff is professional and courteous. I've been going here for vehicle service for 20 years. More

Always friendly service. Maplewood Toyota provides the easiest customer service we have ever experienced. From making a service appointment to checking in for the recommended Maplewood Toyota provides the easiest customer service we have ever experienced. From making a service appointment to checking in for the recommended service, it is easy and quick. The required oil change, tire rotation, and safety check is done thoroughly and efficiently. We never have to wait when we are scheduled and an hour later--after coffee and some newspaper reading--our car is serviced, washed and waiting for us. More