1,624 Reviews of Maplewood Toyota- Service Center
Friendly and efficient service. No better service than at Malewood Toyota. I have been a customer here for more than 10 years and plan on being there for another 10 years. Why go any No better service than at Malewood Toyota. I have been a customer here for more than 10 years and plan on being there for another 10 years. Why go anywhere else, no worries, no hassles, and they respect my time. I totally trust the team at Maplewood Toyota! More
Excellent customer service and employee integrity! Maplewood Toyota provides its customers with superior expertise and demonstrates excellent customer service. I trust the employees and Maplewood Toyot Maplewood Toyota provides its customers with superior expertise and demonstrates excellent customer service. I trust the employees and Maplewood Toyota to give me accurate feedback about vehicle repairs that need to be made. They only suggest a vehicle repair if it is truly in the best interest of their customer and I have never felt like I played the "Customer vs. Salesman" deception game at Maplewood Toyota. When I came in to get the oil changed on my vehicle yesterday, one of the employees remembered my dance teaching job and asked me how my students have been. The employees at Maplewood seek to build a genuine connection with their customers and that is what keeps me coming back. Thank you! More
Fast, friendly, efficient. When my "maintenance required" light came on I made an appointment for service for my 2013 Toyota Camry, with mileage of 60,600 or so. Arrived at t When my "maintenance required" light came on I made an appointment for service for my 2013 Toyota Camry, with mileage of 60,600 or so. Arrived at the dealership on scheduled date, expecting tire rotation and oil change. The service technician, Art Seifert, informed me that only the tire rotation was needed now. He gave me an hour 15 minutes as expected wait time. The car was ready in just less than an hour, included an overall inspection and a car wash as well and best of all, no charge, because the tires had been purchased there. Speed, efficiency, friendly service and all for free. How can you beat that? More
Checking abnormal wheel noise Always have received courteous and helpful service and.information . The technicians have always been willing to answer questions and provide alterna Always have received courteous and helpful service and.information . The technicians have always been willing to answer questions and provide alternatives. We have been very satisfied with our experiences with Maplewood Toyota. More
Fast, easy and not expensive Came in expecting to have an oil change, but only needed tire rotation. I was taken care of very efficiently, and the service person went over all th Came in expecting to have an oil change, but only needed tire rotation. I was taken care of very efficiently, and the service person went over all the testing that was done and I was out of the in exactly the time I was told it would take. Not too expensive either! Very nice. More
Make it right My 2014 Highlander's ceiling was water stained, Maplewood Toyota made the repair because they wanted to make it right. I obviously didn't put a kink i My 2014 Highlander's ceiling was water stained, Maplewood Toyota made the repair because they wanted to make it right. I obviously didn't put a kink in the sunroof drain tube! They also provided a loaner car. The ceiling looks brand new, they even cleaned my interior. Great job Maplewood Toyota:) More
Long overdue maintenance As always, the service team was very helpful, explained all options and did what they said in the time they estimated. I always come back because I As always, the service team was very helpful, explained all options and did what they said in the time they estimated. I always come back because I get accurate information and NEVER leave wondering if I got talked into services I didn't need. More
Service center is always friendly and helpful. They take the time to explain and make a customer feel valued! Jack and Val Thank you! Rick Schaffhausen is center is always friendly and helpful. They take the time to explain and make a customer feel valued! Jack and Val Thank you! Rick Schaffhausen is the best in class! Thank you always Rick for being there for the customer! More
Wonderful Wasn't looking for a car when I came in for service but drove home later that day in a new Rav4. Wonderful service and sales, wouldn't go anywhere el Wasn't looking for a car when I came in for service but drove home later that day in a new Rav4. Wonderful service and sales, wouldn't go anywhere else to buy a car. More
20K check The customer service was over the top! - QUICK EFFICIENT FRIENDLY - I was on my way with a courtesy car and called within 2 hours with my car ready fo The customer service was over the top! - QUICK EFFICIENT FRIENDLY - I was on my way with a courtesy car and called within 2 hours with my car ready for pick-up! Thank you for the continued amazing service! More