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Mariano Rivera Honda

Port Jefferson Station, NY

4.7
1,406 Reviews
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1435 NY-112

Port Jefferson Station, NY

11776

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Showing 1,406 reviews

August 26, 2026

Everyone is really great there from sales, delivery and service. They really made the experience of getting a new car less torturous. More

by alexislagala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Malena
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody in Service I won’t go to anyone else !
Aug 26, 2026 -

Mariano Rivera Honda responded

Knowing the experience of getting your Honda HR-V was less torturous means a lot to us. Your praise of our sales, delivery, and service teams motivates us to keep delivering that level of care.

August 26, 2026

The waiting room is clean and bright. The service area is huge and all of the employees are very friendly. More

by MIKANMAMA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Digrigoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2026 -

Mariano Rivera Honda responded

We’re glad the waiting area felt clean and welcoming and that our spacious service department provided a comfortable spot while you waited for your Ridgeline. Knowing you found our team friendly means a lot to us.

August 26, 2026

This was my first visit just needed an oil change and a state inspection.l got there on time and said I would wait. After two and a half hours l checked back with the counter person he said only 25 minutes More

by KEVINHVAC2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not naming anyone
Aug 30, 2026 -

Mariano Rivera Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 24, 2026

No issues, nothing forced. I was told to expect I would need new front brakes probably around November. Codi Morton was wonderful. Can't say enough. More

by gailgawreluk
Recommend Dealer
Yes
Employees Worked With
Codi Morton-he was so nice, thoughtful, kind. Frances drove me home-very friendly; don't know name, but young guy picked me up next day and brought me to dealer. He lives in Port Jefferson.
Aug 25, 2026 -

Mariano Rivera Honda responded

Your mention of a pressure-free service and clear guidance on your Honda CR-V’s brake timeline reflects our service department’s commitment to straightforward care. Hearing that everything went smoothly and that you found our service wonderful means a lot to our team.

August 24, 2026

Courteous, pleasant, and understanding. Was willing to take care of all needs that presented itself. More

by 1danavan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Digrigoli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Mariano Rivera Honda responded

Thank you for the five-star rating and for highlighting our team’s courteous and understanding approach during your Honda CR-V service. Knowing you felt your needs were fully met means a lot to Stephanie and our service team.

August 24, 2026

Christian provides outstanding customer service. His timing is right always a pleasure. To deal with. More

by debrarose914
Recommend Dealer
Yes
Employees Worked With
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Mariano Rivera Honda responded

Debra, thank you! Your feedback and rating mean a lot to us. We're glad Christian was able to help, and we hope to see you again!

August 23, 2026

Mariano Rivera Honda is my favorite vehicle dealership on Long Island for service and maintenance of my Honda HR-V. The people there are friendly and not pushy. I loved how clean my car was the last time I v More

by donnamariegestone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Digrigoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2026 -

Mariano Rivera Honda responded

Knowing that our service and maintenance on your Honda HR-V have made us your favorite on Long Island means a lot to our team. We’re glad your visit felt welcoming and that your car returned so clean. Your kind words and five-star rating mean a great deal to our service department.

August 23, 2026

Disappointed that made appointments for 8am on Friday and they got back to me with diagnostic on Monday afternoon. Didn’t understand that point of making appointments More

by ameen.najmul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Krumbiegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Mariano Rivera Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 22, 2026

I was able to find a vehicle rather quickly. I knew exactly what I needed, which was a decent amount of cargo space, and it was within our budget. Worked out great. More

by ottenwalderd
Recommend Dealer
Yes
Employees Worked With
Cavene Bonnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Malena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bladimir Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2026 -

Mariano Rivera Honda responded

Knowing you found a vehicle that fit your cargo and budget needs so quickly means a lot to our team. We’re glad your Honda Passport offers the space you wanted without stretching your budget. Please let us know if there’s anything else we can do for you.

August 22, 2026

Not like my past experiences. I took my car in for a simple oil change. Appt time 12:45. I was told it would take about 1 and 1/2 hours. Three hours later my car was done. Do More

by 4mickey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
Aug 24, 2026 -

Mariano Rivera Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.