Marin Acura

Safety during the pandemic? From the moment I walked onto the lot, I NEVER observed anyone without a mask and social distancing was consistent. When I needed to use the rest room, there was an employee onto the lot, I NEVER observed anyone without a mask and social distancing was consistent. When I needed to use the rest room, there was an employee inside thoroughly cleaning the facility before I entered. While I was sitting with Edmond at his desk, I also observed employees cleaning and wiping down common areas. I felt my safety was a high priority!!! Edmond approaches his job with integrity and respect for the customer. He is straight forward and consciously direct without being rude or condescending. He's a nice guy. We negotiated many aspects of the vehicle prior to reaching our agreement. I never felt manipulated. l felt like he was actively listening to my exact needs. He helped guide me to the best vehicle for the best price that fit my needs. Consider yourself lucky if you get the opportunity to work with him. Daniel was the bonus! Because of my scheduling conflicts, I had to cancel my original appointment with Edmond, and he was kind enough to meet me on his day off. Did I mention that Edmond is a nice guy! So Daniel took care of me until Edmond could make his way back to Marin Acura on his day off! Daniel greeted me and quickly establish professional rapport like we were old friends. He has a wealth of knowledge and understands the vehicles from front to back. Daniel walked with me around the lot while giving me a crash course about the strengths and weaknesses of the RDX. He took me on two test drives and while both cars had the same RDX badge, he highlighted the distinct differences. Again, consider yourself fortunate if you get to experience a test drive with Daniel. Jean-Pierre is solid gold. I'm 60 years young and I have purchased more than a few cars. The finance guys has historically been the notorious snake oil salesman in my life experience. No such thing here! This guy went line by line and was completely transparent about each and every line item. Bottom line, cars have become pretty expensive items over my short life time. Marin Acura gets it! From top to bottom, they understand that each person that walks through their doors are facing one of life’s biggest decisions. I felt that even though they sale cars every year to thousands of different people, for that three to four hours it took for me to complete the process, I was the most important person in the room! More

Very comfortable experience- he has a good knowledge of Acura’s and drives what he sells! I enjoyed my test drive the car for my wife. All around a great guy and pleasant experience! Acura’s and drives what he sells! I enjoyed my test drive the car for my wife. All around a great guy and pleasant experience! More

Diego and Joe at Marin Acura were great to work with. They were very attentive and professional. They sanitized, masked and kept safe social distance in these crazy COVID times which was very important t They were very attentive and professional. They sanitized, masked and kept safe social distance in these crazy COVID times which was very important to us. The paperwork was smooth and we were on the road in no time at all. Highly recommend these guys! More

Easy to deal with, no pressure, great service, explained the car and its features very well. Would definitely recommend them. Nice showroom and facilities too. the car and its features very well. Would definitely recommend them. Nice showroom and facilities too. More

Edmond Kim was excellent. I've now purchased one and leased 2 cars from Marin Acura and have always had a great experience. Thank you. leased 2 cars from Marin Acura and have always had a great experience. Thank you. More

The whole process with Joe and Edmond was smooth. They guided me to the solution that I wanted and were very knowledgeable about cars in general and which car platforms and models would optimize toward th guided me to the solution that I wanted and were very knowledgeable about cars in general and which car platforms and models would optimize toward the solution set I was seeking. Edmond did the leg work after Joe got me in the door. He was very knowledgeable and walked me through the layout and controls of the car. I trust Edmond, as he seems to just be a straight shooter and will tell you the truth about a car and whether it will suit your needs. That's the impression I have, anyway. If he stays there, I will definitely be going back to Marin Acura for my future car needs. More

Edmond helped me out in purchasing my 2018 tlx a-spec and was extremely knowledgeable and walked me through the entire layout, controls etc. of the car. A true professional I will definitely be going back to was extremely knowledgeable and walked me through the entire layout, controls etc. of the car. A true professional I will definitely be going back to Marin Acura for my future car needs. More

From the minute I inquired about the vehicle via online, the following day I was able to drive off the lot in my new 2018 Honda Accord! I was able to get approved right away with the car note I wanted! Not the following day I was able to drive off the lot in my new 2018 Honda Accord! I was able to get approved right away with the car note I wanted! Not to mention an Apr rate way below 10% If you are looking for a fast and accurate person to get you in and out, Edmond is the right person to check out at Marin Acura dealership. Thankyou Edmon for making this so easy for me I really appreciate it. Keep up the good work!! More

Bought a used Acura. Got home, noticed my bumpers are not attached, pieces broken, fog lamp not attached, and paint overspray. Called, told the car passed inspection, so they will not fix the issue. I even attached, pieces broken, fog lamp not attached, and paint overspray. Called, told the car passed inspection, so they will not fix the issue. I even offered to split the cost of the repairs. Estimates total $2,000. Whether someone else did a horrible job of replacing the bumpers or not, this car should not have been sold to me without properly installed bumpers. This is a safety issue that any trained "inspector" would quickly notice. I wonder what other issues were overlooked... More

awsome service experience. very helpful and got me in and out very quick. I would highly recommend Michelle to help you with any of your service. and out very quick. I would highly recommend Michelle to help you with any of your service. More