Marin Acura

Very professional and courteous I worked with Michelle Martinez on getting my oil changed on my wife's 2012 MDX. We've worked with Michelle in the past and she's always very profes I worked with Michelle Martinez on getting my oil changed on my wife's 2012 MDX. We've worked with Michelle in the past and she's always very professional, courteous and an absolute pleasure to work with. She is an amazing Service Advisor. The dealership overall is extremely clean, has a nice coffee bar with bagels and fruit and has an available office with WiFi where I can sit and work while our car is being serviced. This dealership is truly 5 out of 5 stars. More

Honest dealing, no high pressure Went in twice to review the vehicle, which we were comparing with three other manufacturers. The salesperson was highly knowledgeable and very focuse Went in twice to review the vehicle, which we were comparing with three other manufacturers. The salesperson was highly knowledgeable and very focused on the practical aspects of the vehicle. No high pressure sales tactics. It was four months before we went back to buy, but he still remembered us and we just picked up where we had left off. More

Excellent experience Working with Marin Acura was an absolute pleasure. We worked with Eddie Gutfeld. He was extremely knowledge, addressed very question we had, was ext Working with Marin Acura was an absolute pleasure. We worked with Eddie Gutfeld. He was extremely knowledge, addressed very question we had, was extremely pleasant, and he was able to accommodate everything we requested. This is our second time buying a car from this dealership, and we will certainly be back in the future. More

Great experience buying a used MDX Did a great deal of research and found an ideal used MDX (year of car to mileage ratio) at Marin Acura. Since this dealership is 45 min from my house Did a great deal of research and found an ideal used MDX (year of car to mileage ratio) at Marin Acura. Since this dealership is 45 min from my house I was wondering if it was going to be worth the drive but I am so glad I went. Eddie has a very pleasant personality and made the process straightforward and we were able find a price I could manage. Many people are afraid of buying a used car and dread it but if (when?) I get another Acura I'll check here first! More

Great service department! Michelle in the service department is such a delight to work with. She gives top notch client service and always gives me 100% of her attention. I tru Michelle in the service department is such a delight to work with. She gives top notch client service and always gives me 100% of her attention. I trust the advice she gives me and I appreciate her continued positive attitude. More

Great Customer Service We dropped off our vehicle for an airbag deployment recall notice. The Service Advisor, Michelle Martinez, was very friendly, professional and knowle We dropped off our vehicle for an airbag deployment recall notice. The Service Advisor, Michelle Martinez, was very friendly, professional and knowledgeable as she explained the importance of replacing the part. We would highly recommend Michelle and look forward to working with her in the future. More

Crooked Liars Avoid this place. We leased a brand new Acura MDX here 10 months ago. We've had problem after problem. The entire dash went dark while driving on t Avoid this place. We leased a brand new Acura MDX here 10 months ago. We've had problem after problem. The entire dash went dark while driving on the highway with our infant son. They told us it was a glitch from Plugging our cell phones into the USB outlet and it was Apple's fault not theirs. I could go on and on but needless to say they took no responsibility and did not address these issues. We barely drive the car living in the city. Then the car broke down on the 101. Brake system failure. Transmission failure. Would not start. They told us a microscopic rock flew in thru the grill (leaving no sign of damage on the grill) and catastrophically rendered a $50,000 SUV useless. And not covered by warranty (of course) because it was a "road hazard". There was not any sound of any impact or steam as such would happen under this scenario as ridiculously improbable as it sounds. This dealership is crooked and you should not do business with them. Their customer service is HORRIBLE. More

Great car buying experience We visited the Redwood City and Santa Clara dealership when looking for a new 2016 MDX. The customer service in Santa Clara was terrible. The salesp We visited the Redwood City and Santa Clara dealership when looking for a new 2016 MDX. The customer service in Santa Clara was terrible. The salesperson told us he was about to go home when we showed up but his manager told him to take care of us. When they found the car we were interested in, it wouldn't start. We passed. The customer service in Redwood City was top notch but the facility hasn't been updated in quite some time. The Marin sales office was modern and offered great customer service. They also offer discounted prices for Costco members so had the most competitive pricing. Even though we drove up from the Peninsula, it was well worth the time. More

Painless Process When we contacted Eddie Gutfeld, we knew the car we wanted and what we wanted to pay. The deal was done in ten minutes. Do your homework and you will When we contacted Eddie Gutfeld, we knew the car we wanted and what we wanted to pay. The deal was done in ten minutes. Do your homework and you will get a fair deal at Marin Acura, and Eddie will take good care of you. More

Eddie Gutfeld was Fantastic Eddie Gutfeld helped me lease the MDX and RDX I wanted. He was honest and professional. He really made the experience effortless. I'm very happy with Eddie Gutfeld helped me lease the MDX and RDX I wanted. He was honest and professional. He really made the experience effortless. I'm very happy with all the staff I came in contact with at Marin Acura. More