Marin Acura

Impeccable service This review is long overdue but if you are in need of a great service, I would highly recommend Eddie, he is exceptional when it comes to service and This review is long overdue but if you are in need of a great service, I would highly recommend Eddie, he is exceptional when it comes to service and follow through. Moreover, he makes the process of buying or leasing a car a very enjoyable experience. Do not hesitate to request him by name you will be rewarded from start to finish. Thank you Eddie! More

Great place to buy a car! Worth driving from Palo Alto! Ben Roytman and Eddie Gutfield were particularly helpful when my family was looking for a new car. They were knowledgeable and always patient with al Ben Roytman and Eddie Gutfield were particularly helpful when my family was looking for a new car. They were knowledgeable and always patient with all of our questions and deliberations. I never felt pressured and actually believe that they wanted me to be happy. Even after I had made my decision and signed all the paperwork, even though it was already late and after hours, I was still not feeling 100% with the color I chose. They suggested I sleep on it and call them first thing in the morning. I ultimately changed my mind and they bent over backwards to get me the car I really wanted. Six months later, I can still say that I'm really happy with my choice! More

World Class Service Advisor Karen Kraut is an outstanding Service advisor in my book. She is professional, knowledgeable, friendly and funny. She can make me laugh when forking o Karen Kraut is an outstanding Service advisor in my book. She is professional, knowledgeable, friendly and funny. She can make me laugh when forking out money which takes a special talent!! More

A friendly, pleasant experience I have had a many year long term relationship with Marin Acura. The cars are fine, and the personnel are exceptional. I feel I am dealing with friend I have had a many year long term relationship with Marin Acura. The cars are fine, and the personnel are exceptional. I feel I am dealing with friends who have an understandable business goal but approach this responsibility with a sincere interest in the concerns of the customer. In my recent purchase Ben Roytman and Eddie Gutfeld were courteous, knowledgable individuals who understood my needs and interests. In follow up visits Eddie has been most helpful and attentive. Daniel E. Kaplan, M.D. More

Excellent service once again Always a pleasure to see Karen as I pull up for service. She greets with a smile and makes sure all is taken care of every time. Keep up the great wor Always a pleasure to see Karen as I pull up for service. She greets with a smile and makes sure all is taken care of every time. Keep up the great work Karen!! More

Superior Service! From start to finish customer service was evident! No hard sell pressure, diligent follow up. Knowledgable team to familiarize us with the features From start to finish customer service was evident! No hard sell pressure, diligent follow up. Knowledgable team to familiarize us with the features and the finance department made the transaction seamless. We are fans...don't hesitate to purchase your new car from Marin Acura....you will be grateful you did! More

My Sporty New Wagon! Well, that was easy! Came in on Monday (Memorial Day) to see a cute TSX wagon hoping it would live up to my expectations. We were greeted by Eddie Well, that was easy! Came in on Monday (Memorial Day) to see a cute TSX wagon hoping it would live up to my expectations. We were greeted by Eddie, a friendly salesman who was very happy to help us! After taking a quick test drive, I was sold on the car but decided to sleep on it. The next morning, still thinking about the car, I called Eddie, we a negotiated a very fair deal, and boom, it was done! The financing part was also very fast and easy. Jean-Pierre was also fantastic! Thanks Marin Acura, I just LOVE my new wheels and I'm so glad we now have a relationship! More

Outstanding Service We had a great experience at Acura today with Fernando Perez & Jean-Pierre Kabbara. We drove off the lot with a wonderful new car and couldn't be happ We had a great experience at Acura today with Fernando Perez & Jean-Pierre Kabbara. We drove off the lot with a wonderful new car and couldn't be happier with our purchase. The process was easy and the staff was exceptionally helpful. Thank you Fernando and Marin Acura! More

Exceptional service with friendly dealers I first started shopping with Marin Acura in 2011. I've always been a Honda girl but I wanted to step it up a notch with Acura. Every since I leased m I first started shopping with Marin Acura in 2011. I've always been a Honda girl but I wanted to step it up a notch with Acura. Every since I leased my first car with them I've been hooked. They always give me exceptional service. Emailing me when service is due, dropping off and picking me up at the mall so I didn't have to wait for my car to be done, and JP (the finance guy) is always a kick in the pants. Not only to they find me the car I want/need at a great price, they do a great job with making me feel like family whenever I'm around. More

Great service, fast turn around, nice people We had a great experience working with the employees at Marin Acura. Daniel and Edmond helped with the final paperwork. Daniel sat with me and my 9yr We had a great experience working with the employees at Marin Acura. Daniel and Edmond helped with the final paperwork. Daniel sat with me and my 9yr in the car while explaining every detail. My daughter thought it was so much fun! It was way over time to go home and Daniel didn't make us feel rushed at all. Super nice guys! More