Marin Acura

Excellent Service Michelle and Marvin have both gone above and beyond in the service department...I will be a lifelong Acura customer thanks to the wonderful service I Michelle and Marvin have both gone above and beyond in the service department...I will be a lifelong Acura customer thanks to the wonderful service I have received thus far! More

Great service The service department was excellent they were very prompt and efficient I had a great value for the money the service advisor Greg was awesome and I The service department was excellent they were very prompt and efficient I had a great value for the money the service advisor Greg was awesome and I will recommend it to other Acura owners More

Top Notch, Professional Staff and Service For 8 years, I've entrusted the professional Service Managers and Expert technicians with taking care of my 2008 Acura TSX needs. Everyone makes me f For 8 years, I've entrusted the professional Service Managers and Expert technicians with taking care of my 2008 Acura TSX needs. Everyone makes me feel as though my needs and experience matter. Exceptional customer experience is difficult to come by these days, so appreciate Marin Acura that much more. A special thanks to Greg, Karen and Marvin! More

Exceptional, Professional, and Prompt Service I'm very pleased with my experience purchasing a new car from Marin Acura. I respect people that are professional and respect my time. Unlike other I'm very pleased with my experience purchasing a new car from Marin Acura. I respect people that are professional and respect my time. Unlike other dealerships I visited, Marin Acura exceeded my expectations. Greg Edwards was an outstanding sales person who provided the right information, had the answers I needed regarding the car I intended to buy, and was very responsive to my requests. Edmond Kim handled the financial paperwork that can often be a time-consuming process - he made it fast and painless. Marin Acura is setting a new standard that other dealerships should follow - I wholeheartedly recommend them to anyone considering buying a new or used car. Hardy Lipscomb More

Great experience I worked with Edmond over the course of about a month and it was always easy. Lots of emailing and a few phone calls was all it took. He was helpful w I worked with Edmond over the course of about a month and it was always easy. Lots of emailing and a few phone calls was all it took. He was helpful when we came in to the dealership as well. He was able to get me the car I was looking for and was fair throughout the process. More

The REAL, HONEST and CARING car dealership EVER I was rear ended on 7/8/2015 here in Santa Cruz CA. My car was totaled, and I was injured. I spent a lot of time on internet trying to find a replacem I was rear ended on 7/8/2015 here in Santa Cruz CA. My car was totaled, and I was injured. I spent a lot of time on internet trying to find a replacement car, and went to many local dealerships to no avail. Finding Marin Acura, I spoke with a wonderful man by the name of Malcolm. He was a used car specialist there. He listened to me and my concerns, worked with me and even offered to send a driver for me to come view the car (70 miles away). During the long wait time with my insurance company and for this transaction, I received calls from the dealership asking about my health and how they could help. I found my exact replica I was looking for, and they at the dealership worked with me and got me into my replacement car, at the best price with no problems. Needless to say, I will always refer people to them. Its worth the drive and time, for you really know you are cared for there, and you are not just a commission check. I felt as if I was going to see a friend, and the hug and concern just solidified that. More

"a pleasureable experience" I never thought we would say that it was "fun" purchasing a new car, but our experience at Marin Honda was exceptional. The entire staff that we deal I never thought we would say that it was "fun" purchasing a new car, but our experience at Marin Honda was exceptional. The entire staff that we dealt with, especially Edmund, Daniel and Jean-Pierre went out of their way to make us feel comfortable at the dealership. They were very helpful, friendly, courteous, and most of all there was no pressure. They also spent as much time as we needed reviewing all the features on the car we purchased. We have dealt with many dealerships over the years, and must say that Marin Acura is a cut above the rest of them. More

wonderful experience Went to the dealership to look and test drive the RDX because I haven't made up my mind yet. But Edmond was very helpful in getting us a good deal and Went to the dealership to look and test drive the RDX because I haven't made up my mind yet. But Edmond was very helpful in getting us a good deal and getting us the color/trim I wanted. Everything worked out wonderful! Thank you! More

A very exceptional experience Buying a car in this country, either new or used, is one of the most pressured shopping processes for me, as a late immigrants. A language barrier is Buying a car in this country, either new or used, is one of the most pressured shopping processes for me, as a late immigrants. A language barrier is just a small issue in those long and tough processes. Even though many of my American friends also rely on their excellent negotiator friend when they buy a car. Thanks to Eddie and Jean-Pierre at Marin Acura, I had a very exceptional experience. From the first contact to the even after arriving at home, even after the next day looking over my MDX, those gentlemen made my family thought about their excellent professional. Eddie, as sincere pastor at the market place, earnestly prayed for my family and blessed the vehicle before my leaving from his dealershop in the late evening like over 10pm. How can I tell, it’s just a moving experience, of course great gift. I can’t thank Eddie enough. Jean-Pierre is also wonderful professional to think customer’s very best choice. I would love to recommend those gentlemen for my friends. More

Shopping for a TLX GREAT service from Eddie Gutfeld in helping me shop for a new TLX. He was very customer-centric: inquired about my needs, spent time explaining option GREAT service from Eddie Gutfeld in helping me shop for a new TLX. He was very customer-centric: inquired about my needs, spent time explaining options, clear and transparent on his pricing and very courteous and professional throughout the whole process. From the moment I started communicating with Eddie via email to the moment I stepped into the dealership, I never felt I can't pressured or sold. He and Ben were super-responsive and always accommodating and patient with my requests. I can't recommend Marin Acura strongly enough -- if you're shopping for a new or used Acura, you have to give them a chance to earn your business. They won't disappoint! More