Marin Acura

Awesome from start to finish! This dealership is definitely a family dealership and they go out of their way to give your the best service and price, hands down!! I have to admi This dealership is definitely a family dealership and they go out of their way to give your the best service and price, hands down!! I have to admit I am not an easy buyer and I am definitely trying hard to find the best deal, and I did. So exited to drive my new RDX off the lot and I will be back soon, because they have a great service department, too. ps make sure you say hi to Debbie the owner, she is wonderful and will make sure you have the best experience possible! Linda More

Exceptional customer service at Marin Acura. Eddie Gutfeld was very helpful and responsive to my emails. Great customer service and ability to multi-task even on a busy day. Ease of getting to t Eddie Gutfeld was very helpful and responsive to my emails. Great customer service and ability to multi-task even on a busy day. Ease of getting to the dealership with a great selection. In addition, the paperwork was effortless. Options were offered and I was able to get the model I researched on Marin Acura website. Thank you for making this a great buying experience. I highly recommend buying your new car at Marin Acura. Jean-Pierre Kabbara was exceptional in explaining the retail contract and efficient. Jean-Pierre was clear and concise and has a positive in taking care of his clients. Thank you Acura Marin keep up the excellent customer service. I really appreciate your time and business. More

A truly pleasant experience Wow! What a difference, in the number of car dealerships that we visited, this dealership really made the experience pleasant. Fernando was not pushy. Wow! What a difference, in the number of car dealerships that we visited, this dealership really made the experience pleasant. Fernando was not pushy. There were no assumptions that we would purchase anything after the test drive. No hard selling, no tag teaming with sales managers etc. Just a plain old happy experience. Sure we had a small misunderstanding about the quotes for AWD versus FWD, but it was resolved by a phone call by Fernando, and I signed on the dotted line the next day. When it was time to pick up the car, Ryan, Ben, JP Kabbara, Manny was there to make sure the pick up was uneventful. I would certainly like to visit this dealership again when it is time to look for a refresh for my other car. More

Go to Marin Acura. They are the best. Top to bottom this was the best car buying experience ever. Super friendly, professional and they listened to all my needs. I never felt pressured. We Top to bottom this was the best car buying experience ever. Super friendly, professional and they listened to all my needs. I never felt pressured. We were in and out fast. Thank you Marin Acura. More

Grateful! I expected my car buying experience to be stressful with sneaky salesmen. Needless to say, my guard was up pretty high. Marin Acura proved me so wrong I expected my car buying experience to be stressful with sneaky salesmen. Needless to say, my guard was up pretty high. Marin Acura proved me so wrong. The professionalism and honesty displayed by this dealership was outstanding. They didn't pressure me on a sale or any extras, instead Fernando was honest and encouraged me to take my time and do my research. Even though he sells cars to people everyday, he understands that to each customer, buying a car is a big deal! I do not believe this dealership plays games, they stick to their word. I would be remiss if I didn't mention the other people who were incredibly patient and answered each of my questions and phone calls (there were a LOT of questions and phone calls by me). Specifically, a big thank you to Fernando for always being available and most of all, his professionalism and honesty. It makes a big difference and he gained my trust. Jean-Pierre, the finance director, is a very sharp man. You can trust him to not miss a thing. Finally, do not leave the dealership without going over your car with Daniel. He is the perfect type of person you want to explain and go through every single last button and feature in the car with you -- and not just explaining what it does or showing you while you sit back, but making sure YOU know where everything is and even having YOU practice in the car, like making test phone calls with the blue tooth, shifting gears -- you name it. Instead of a show and tell typo demo, it's YOU who is learning by doing. And to think I thought I had to rely on google or the (dun dun dun) owner's manual! Another memorable part of my experience was that the atmosphere at Marin Acura is very relaxed. They make you feel comfortable. EVERYBODY says hi and stops by to chat with you, but it doesn't feel pressure-y, it's more like they just want to make sure you have a good experience. More

Not honest finance department John Piere in finance will sell you anything he can and make it seem like he's doing you a favor! He was not transparent and extremely misleading!! Do John Piere in finance will sell you anything he can and make it seem like he's doing you a favor! He was not transparent and extremely misleading!! Don't but the Acura care extra warranty! It's not worth it and canceling is not as easy or upfront as they make it sound. He is the classic "car salesman"....really bad! More

Above average 4/5 stars. Above average customer service. I would rate 5/5 stars, but they failed to call me back the next day to relay pivotal information for vehic 4/5 stars. Above average customer service. I would rate 5/5 stars, but they failed to call me back the next day to relay pivotal information for vehicle follow ups, etc. More

Marin Acura is an Awesome Experience! The service level at Acura of Marin is beyond reproach. Eddie is a wonderful salesman and there is no pressure of a sale at all. He literally wants The service level at Acura of Marin is beyond reproach. Eddie is a wonderful salesman and there is no pressure of a sale at all. He literally wants to make the experience of buying a car fun. I would recommend this dealership to everyone. Jean-Pierre the finance director is also wonderful to work with. The experience of buying a car at Marin Acura couldn't of been better. More

Excellent dealership Our experience at Marin Acura was pleasant from the moment we walked on the lot - loved the no pressure approach. Our salesman Fernando was very knowl Our experience at Marin Acura was pleasant from the moment we walked on the lot - loved the no pressure approach. Our salesman Fernando was very knowledgable even though we did not buy an Acura we did buy a beautiful Jeep , he was helpful thru the whole process . The finance manager was very entertaining which made the financial portion less stressful . Daniel was very helpful getting us to know our new cars and all the options . More

Wonderful and smooth experience We bought a 2015 Acura RDX with Tech Package. It was very easy to get the best price from Eddie. Unlike most other marketing executives, Eddie was ver We bought a 2015 Acura RDX with Tech Package. It was very easy to get the best price from Eddie. Unlike most other marketing executives, Eddie was very patient and not at all pushy. JP was very quick and awesome with finances. Mangit was very thorough with explaining car's advance features. Totally worth driving hour and half from our place to get the car from Marin Acura. More