Marin Acura

Great Car Buying Experience I came up from San Jose to buy my new TLX and I am so pleased with the process and the car itself. I worked with Eddie and the buying experience was I came up from San Jose to buy my new TLX and I am so pleased with the process and the car itself. I worked with Eddie and the buying experience was smooth and easy. He was quick to respond to a number of my requests during the process. Manny took me through all the technology on the vehicle and patiently answered questions and I felt confident that I would be able to do most of the things that I wanted to do with navigation, music and phone. For any that I forgot, Manny and Eddie are there to answer any questions I have. More

Great customer service/wonderful experience Karen Kraut is simply amazing- great communicator, knows what she is doing, and super personable. We live in San Francisco and called our regular Karen Kraut is simply amazing- great communicator, knows what she is doing, and super personable. We live in San Francisco and called our regular service center in Daly City to service all of the rear brake lights which were out. They could not help us for at least another week. We called several other Acura service centers--one is closed on Saturday in Burlingame (strange), and the other one in Fremont could not service us until mid next week. We called Marin Acura and Karen Kraut answered. She said that she was with other customers and asked if she can call back in an hour. She called back within 45 minutes and said that they were really busy and booked for Saturday, but she suggested we bring in our TSX anyway because she wanted to help and understood that broken brake lights is a major problem. We got to Marin Acura around 9:45am, and Karen was so patient with inputting our info into their system. I guess the Acura systems are not integrated together with all of its dealerships. Karen was also very funny during the time she was helping us. Our experience at Marin Acura was so exceptional that from now on, we'll be returning to this dealership for maintenance, service and ultimately our new Acura (my wife says RDX, I say MDX). Our car was ready by 1pm. Bravo and thank you Karen! More

Amazing Experience Purchasing From Acura of Marin We just purchased a 2015 Acura MDX and couldn't be happier with the level of service we received! From our Sales Associate, Ryan, to the amazing suppo We just purchased a 2015 Acura MDX and couldn't be happier with the level of service we received! From our Sales Associate, Ryan, to the amazing support from their Tech Team, Daniel & Manny, Acura of Marin really helped to make a stressful (and exciting) process very enjoyable! We even decided to purchase the additional Service Package because of the high quality of service at the dealership. We would definitely recommend checking them out before purchasing a car anywhere else! More

Make this your first and only stop to buy an Acura Eddie is quite the professional. He was knowledgeable about the car and made the car buying experience super smooth. Also, Edmond made the finan Eddie is quite the professional. He was knowledgeable about the car and made the car buying experience super smooth. Also, Edmond made the finance process very quick without giving me the feeling of being rushed. He made all of my options clear to me and was happy to answer any of my questions. And finally, Daniel gave us an informative tour of the car after our purchase. He helped with all of the personalization and even took the time to show us how to use all of the features. Overall, I'm very satisfied with my experience here and I'm sure others will too. More

Greats He very nise person help the customer to get what they need help from beginning to the end thank you for held me to get my new rdx I am happy Whid m He very nise person help the customer to get what they need help from beginning to the end thank you for held me to get my new rdx I am happy Whid my vehicle More

Wonderful Job Eddie was a very nice, professional and non-pushy salesman. He showed me the options and let me test drive each one to make sure I was happy. He nev Eddie was a very nice, professional and non-pushy salesman. He showed me the options and let me test drive each one to make sure I was happy. He never pushed too hard and I ended up with what I exactly wanted. JP was very nice to work with on the financial end as well. He was very professional and knew exactly how to get the best deal possible with what I had to work with. I am extremely happy with my decision to use Marin Acura and with my new car. More

Great experience buying an MDX We bought an MDX from Eddie. He did a great job answering all of our questions. No high pressure here - they just help you to get what you want. Eddie We bought an MDX from Eddie. He did a great job answering all of our questions. No high pressure here - they just help you to get what you want. Eddie was very knowledgeable, friendly, honest, and really easy to work with. We called him on Saturday afternoon to tell him we were coming from 4 hours away because Marin had the exact car we wanted. Eddie waited for us and helped us to drive away at about 9:30 on Saturday night with our car. Daniel also was very helpful with helping with new technology set up. These guys go the extra mile - we got the MDX we wanted at a fair price and they made us feel special throughout the process. It's very refreshing to find people out there that still understand what excellent customer service means. We will come again and tell our friends!! More

Superb experience Professional, friendly, and accommodating of all our requests when it came to test driving and comparing different cars. We had an excellent experienc Professional, friendly, and accommodating of all our requests when it came to test driving and comparing different cars. We had an excellent experience! Not too pushy to sell the car and features they want. They truthfully informed us what options, features, cars are available and what not. We highly recommend this dealer. More

Excellent professional service! We needed an oil change, front windshield replacement for our MDX, and a loaner car. Marvin got me in and out quickly and I was able to pick up the ca We needed an oil change, front windshield replacement for our MDX, and a loaner car. Marvin got me in and out quickly and I was able to pick up the car the next day. Marvin was very professional and personable. When I took the car home my wife thought the car looked brand new! More

Fantastic! I went to Marin Acura and had a fantastic experience. The staff were all great! I had Manny as my salesperson and he was friendly, knowledgeable and I went to Marin Acura and had a fantastic experience. The staff were all great! I had Manny as my salesperson and he was friendly, knowledgeable and not pushy. He wanted to help me find the right car for me and helped me on the right price. I would definitely come here everytime! More