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Mark Christopher Auto Center

Ontario, CA

4.6
11,195 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,195 reviews

March 05, 2016

Getting what we were looking for My husband and I just resently purchased a New/Used Buick Encore. Needless to say we LOVE the ride! Jonathan was very helpful getting us this great de More

by jlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Click
Jun 06, 2016 -

Mark Christopher Auto Center responded

We love hearing about customers that have a terrific experience at Mark Christopher Auto Center. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Mike Cagey, General Manager, mcagey@markchristopher.com , 909-390-2900

January 04, 2016

amazing customer service I cant express enough how great everyone at mark christopher treats you. You are not a customer there you are more like family. I worked with both pa More

by lisagibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : paul
Jun 06, 2016 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Greg and Joe were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909.975.3932

December 21, 2015

Huge dealership tons of inventory Great people who really care about your car buying experience. A+ Service friendly personalities no pressure with the purchase and willing to go the e More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 06, 2016 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Best, Nevin Cordero | Internet Director | ncordero@markchristopher.com | 909.975.3955

April 16, 2015

You cant be serious???!?!?! Unbelievable. Simply unbelievable how expensive water pump could be. nine hundred and fifty two dollars for a water pump replacement? sometimes makes More

by Jay Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Jun 10, 2016 -

Mark Christopher Auto Center responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience at 909-390-2900. Thank you. Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

March 01, 2015

A little country in my beautiful TRUCK Thank you Jonathon Click, you sold me a beautiful Truck and I'm so happy with it. You were very kind and a pleasure to work with you. A little misunde More

by Liz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Click
Jun 10, 2016 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback, Liz. We appreciate your comments and are happy to hear that Jonathan was able to meet your needs. At Mark Christopher Auto Center, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

February 11, 2015

my new car When I arrived yesterday I had no idea I would be leaving in a new car! I was met by smiling faces, understanding, and patience. Joe listened to my ne More

by myra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2016 -

Mark Christopher Auto Center responded

Hi Myra and thanks for your kind words! We appreciate Joe as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We look forward to working with you again and hope that you enjoy your new car! Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

February 05, 2015

Abssolutly Incredible Buying Experience Hands down best car buying experience I have ever had! I found the Chevy Silverado 2500 I wanted on-line and spoke with Mr. Gerald Waters on-line ear More

by CTNAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Waters
Jun 10, 2016 -

Mark Christopher Auto Center responded

First and foremost, thank you for stopping by to leave this incredible review and congratulations on your new Silverado. Our staff prides itself on providing prompt and efficient service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Gerald assisted you in such a detailed and customized manner. If you have any questions or concerns regarding your new vehicle, please come back to visit us. Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

Jun 10, 2016 -

Mark Christopher Auto Center responded

First and foremost, thank you for stopping by to leave this incredible review and congratulations on your new Silverado. Our staff prides itself on providing prompt and efficient service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Gerald assisted you in such a detailed and customized manner. If you have any questions or concerns regarding your new vehicle, please come back to visit us. Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

January 16, 2015

Best of the Best Good communication I couldn't be more pleased with the service I receive from Michelle Cicconi Friendly, professional, and courteous! I am definit More

by rubynashy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Cicconi
Jun 10, 2016 -

Mark Christopher Auto Center responded

Thank you for taking the time to write about your experience. It's great to know Michelle was able to provide you with the friendly, professional and courteous service Mark Christopher Auto Center is known for. Please feel free to call or stop by if there is anything else we can do to help you. Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

January 06, 2015

Best Service Ever I purchased a new 2014 Chevrolet Silverado 1500. I was helped by Joe Gonzalez, who was very friendly and not pushy at all. He was very professional an More

by Flip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2016 -

Mark Christopher Auto Center responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that Joe was able to provide you with the friendly, pressure-free and knowledgeable service we strive to deliver to each of our guests. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

October 25, 2014

Worst dealership we've ever been to. Let me start off by saying this car dealership "MARK CHRISTOPHER" is the worst dealership we've ever been to. We went to see a truck that was adverti More

by Valresidence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nor...
Jun 10, 2016 -

Mark Christopher Auto Center responded

I am sorry to hear about your bad experience. I do, however, really appreciate you taking the time to bring this to our attention. It is our goal to ensure that every customer leaves with a positive experience. And this feedback will help us improve our policies going forward. I would love the opportunity to speak with you in person to resolve this issue. Please contact me at your earliest convenience. Mike Cagey, General Manager, mcagey@markchristopher.com, 909-390-2900

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