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Mark Christopher Auto Center

Ontario, CA

4.6
10,692 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,692 reviews

July 06, 2023

She told me to bring in now after hearing the issue. Julie was very good at keeping me updated. More

by bluenycom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Jul 07, 2023 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 05, 2023

I got there at 9am, promised my car back at 11am. They gave me back my car at 11:25am. Then there was oil handprints on my back door and all over my hood! When I say Oil , I mean Oil!! I just had pay More

by Licha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony
Jul 07, 2023 -

Mark Christopher Auto Center responded

Licha, I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 03, 2023

It surprises me that a Cadillac dealership doesn’t have a shuttle service! We are Honda and Ford, and both of them have a shuttle service. And if the Shuttle is busy, they pay for Uber! Why doesn’t Cadillac More

by Laura Lee Zuber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nabu
Jul 05, 2023 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 02, 2023

Very good service and helpful and curious employees and did not take very long to finish More

by albert9617
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jul 05, 2023 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 02, 2023

Tony did an amazing job keeping me updated and taking care of my vehicle! Always a pleasure More

by sandraes27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony , Matt Torres
Jul 05, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 30, 2023

Juan provided excellent customer service. Had to take my truck back in after oil filter leaked and he took care of it immediately. Turned a frustrating situation into a positive experience. More

by dmq64
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan in Service.
Jul 03, 2023 -

Mark Christopher Auto Center responded

I strive to provide the best service possible and I am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mark Christopher Auto Center's Service Department. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 30, 2023

Juan and Ruben were very helpful and they kept me updated. The service was excellent. The car sounds much better now! More

by EMILIAH2000
Recommend Dealer
Yes
Employees Worked With
Juan and Ruben
Jul 03, 2023 -

Mark Christopher Auto Center responded

Thank you for this great review! I'm happy to hear that Juan and Ruben took care of you! They are a great asset and I appreciate all that they do. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2023

Mark, Christopher Chevrolet matched a Costco deal another dealership was offering which was awesome and Jason Ho began our purchasing paperwork the night before to make things go faster once we got there. Al More

by bchapman9933
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 29, 2023

My Chevrolet Camaro was due for a oil change my service advisor Cesar kept me informed on my car 😄😄👍 More

by peterhouston642
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Cardenas , Matt Torres
Jul 03, 2023 -

Mark Christopher Auto Center responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2023

My service was caring and professional. Thank you. The time taken was shorter that estimated. More

by Bzbee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dario Service Department
Jul 03, 2023 -

Mark Christopher Auto Center responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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