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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,199 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,199 reviews

December 27, 2022

I got a fast appointment, but when I showed up it still took over 2 hours to get the service done. More

by gotsandkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Dec 30, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 27, 2022

Edy our salesman was amazing. Very patient with us, showed us multiple cars and answered all our questions. More

by mirifab04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 27, 2022

Alazar found us the perfect truck that we have been searching for , he was very professional and it was a pleasure working with all that helped us More

by jeannieortman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 27, 2022

Jackie is the best! True customer service and attention to details.. my appointment time to pick up communication. Great job Jackie! More

by JIMM_ASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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Dec 29, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 26, 2022

Outstanding service. The mechanics here go above and beyond every time they work on your car. More

by TEK_GEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2022 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 25, 2022

Dealership was clean, staff was honest and friendly. I would definitely purchase another vehicle from Mark Christopher Chevrolet. More

by FASTERTHANYOU289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2022 -

Mark Christopher Auto Center responded

I love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! I understand that buying a car is an important decision and I am honored that you chose Mark Christopher Auto Center. Please feel free to contact me if you have any questions on your purchase. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 25, 2022

It was the first time I’ve been to your dealership, I needed work on my GMC talked to Robu Service technician let him know I was headed by GMC tow down there they troubleshot the problem he let me know e More

by Jokerjsv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robu
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Dec 28, 2022 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 24, 2022

Poor customer service. Not very helpful associates. Financing manager was great probably the only one that took the time to explain to us how leasing and buying works. More

by Bryan Bryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2022 -

Bryan Bryan responded

Not very helpful associates. Financing manager was great probably the only one that took the time to explain to us how leasing and buying works.

December 24, 2022

Great customer service by Luis C, financing team. Best experience I’ve ever had, was quick, excellent service and very friendly. Definable recommending Luis’s service. More

by fher03cas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis casquete
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Dec 28, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 24, 2022

Efficient service and quick turn around for my warranty repairs. Big sure why the batter was replaced though. No one told us and no one to ask when we picked it up More

by lindatorrey68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceasar
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Dec 28, 2022 -

Mark Christopher Auto Center responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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