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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,612 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,612 reviews

March 20, 2023

Every time we are in the service department we have a great experience! Thank you for making car service so quick and easy! More

by Mandy Rami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Mar 22, 2023 -

Mark Christopher Auto Center responded

Mandy, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 20, 2023

Not organized and communication was very poor Made several unnecessary trips and several in unreturned phone calls More

by FGOETSCHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Mar 23, 2023 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you've detailed. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 19, 2023

Customer service is amazing I’m very happy and satisfied with my car thank you .. More

by MONICAVILLA21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
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Mar 21, 2023 -

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 19, 2023

They were every helpful. And respectful and they did call you with updates on the vehicles. More

by Fnasri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Mar 21, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 19, 2023

Excellent, efficient & informative service. I trust the quality of work & recommend Mark Christopher for service. More

by sonnyalonzo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Mar 21, 2023 -

Mark Christopher Auto Center responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 19, 2023

The service very professional at me in-and-out Definitely going back for my next service More

by Bluemagoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Mar 21, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 19, 2023

Did not like the high pressure for the extended warranty Our salesman Alex was AWESOME very polite and friendly I would use home again very knowledgeable with our new vehicle he answered all our questions More

by dwindust
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 21, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience. If you ever need anything in the future or wish to discuss your experience further, please don't hesitate to contact us. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 19, 2023

Everyone was very welcoming. I had a wonderful experience. The vehicle I purchased was clean, and the paperwork was fast and easy. Overall awesome experience More

by taterbugde
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Perez
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Mar 21, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your feedback regarding your experience at Mark Christopher Auto Center and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 19, 2023

Good selection of trucks. Very friendly and professional sales men and no pressure. Definitely coming back for our next vehicle purchase. More

by KEITH57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 19, 2023

Ray and the rest of the Service department totally satisfied me and keep coming back when needed. More

by vragggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Mar 21, 2023 -

Mark Christopher Auto Center responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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