Back

Mark Christopher Auto Center

Ontario, CA

4.6
10,202 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,202 reviews

December 08, 2022

Really liked the dealership everyone was friendly and had a great experience. I would definitely recommend and do business again More

by Lsaivichit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Garrido
Dec 12, 2022 -

Mark Christopher Auto Center responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 06, 2022

It went well as the actual car service. It changed when I informed the cashier that I wanted to use my rewards towards my service however instead of directing me straight to my advisor she More

by liz.sophia.twins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blonde young girl
Dec 08, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mark Christopher Auto Center does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 06, 2022

My RV was towed there by AAA as it broke down and they were the only one that was close that works on RV’s. Nobu was great at keeping me informed every step of the way. The downside was just waiting on pa More

by Abonez50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Dec 06, 2022 -

Abonez50 responded

Nobu is great to deal with and is on it when communicating. Took longer than expected due to having to order parts and waiting for them. Also gave me a discount which was about 8% was hoping for 10% to 15% for the length it time and having to wait another 4hrs at pick up, because my fuel gauge was not working only to find out the mechanic crossed the wires. Overall not a bad or great experience but a good experience.

December 06, 2022

Every time I come here Julie is the best and always takes care of my repairs within a timely manner More

by WAVOLEVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Dec 08, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 06, 2022

Very good service and very pleasant people. Cesar and Mike are great to work with. More

by SALES95
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Dec 08, 2022 -

Mark Christopher Auto Center responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Cesar's and Mike's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

December 05, 2022

Wasn’t pleased at all… I simply will take vehicle elsewhere. Brought truck in for a few things and they said they saw nothing yet I had to take it somewhere else where they did see the problem I orig More

by tennisrunner6568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see employee she was in service department
Dec 07, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mark Christopher Auto Center does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2022

Had my Silverado serviced here been along time since I’ve been here. But they were very communicative with me in what needed to be done and were not pushy on me to try and upsale. Do miss the shuttle that us More

by jose.perez18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan morales in sales ,Julie in service.
Dec 06, 2022 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 05, 2022

The problem on my truck still exist even though Dario assured me it was fixed .. I have been calling for two weeks and still haven’t heard back. Don’t think I’ll be coming back More

by thovan.huynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dario gomez
Dec 07, 2022 -

Mark Christopher Auto Center responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2022

Muy amables, exelente servicio y sobretodo atienden en tu idioma. Hacen su trabajo en el tiempo indicado. More

by elsallanos42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : El sr. Juan muy amable , Matt Torres
Dec 06, 2022 -

Mark Christopher Auto Center responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2022

Nobu was very courteous and helpful. Service was done well and efficiently. The loaner car situation, however, is very poor. I frankly expect that a loaner be provided at a Cadillac s More

by marcblecher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Catalano
Dec 06, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
291
...