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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
11,157 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,157 reviews

May 02, 2023

I called the day before to make an appointment. It was suggested that I just try to get here as close to opening time on Saturday as I could. I did, and was warmly welcomed and serviced. My wait ti More

by Chuck
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names but I remember the smiles
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May 04, 2023 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team, Chuck! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2023

Nice waiting room. Service was performed on time and people were insurance and courteous. I would like to see a sign starting that they also service GMC as it's only da More

by dana775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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May 03, 2023 -

Mark Christopher Auto Center responded

Dana, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2023

Price are competitive, staff are friendly and answers all questions,and is fast and quickly, use this dealer for many years.... More

by VICTORIA.60.VM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex sarabia, GMC Manager sale
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May 03, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review, Victoria! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 01, 2023

The service advisor kept me in the loop for my truck. One of the parts took a little over a week to get. My truck was there for 2 weeks and they didn’t even wash it when they gave it back. Otherwise, I’m More

by CHRISGRAFTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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May 04, 2023 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2023

Juan always is servicing very well and professional Juan always has a good customer service and knowledge with us the customers More

by Fberumen@gmoc.com
Recommend Dealer
Yes
Employees Worked With
Juan fletes
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May 02, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2023

Excellent with the service advisor Attention to my detail and good communication That is all More

by pntpena
Recommend Dealer
Yes
Employees Worked With
Don't remember at this time
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May 02, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2023

I did get my situation taken care of unfortunately I wish they hadn't taken so long 2 days to tell me it was just my battery. More

by adel6lives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Mark Christopher Auto Center responded

Adel, I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2023

From start to finish it was an awesome experience. Edgar even drove the truck back to my home in Escondido to deliver it. He went above and beyond. More

by foitjohn80@gmail.com
Recommend Dealer
Yes
Employees Worked With
Edgar
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May 02, 2023 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 30, 2023

5 This was one of the best experiences I've ever dealt with in buying a vehicle. Sales person was very professional and kind. More

by despinoza8242@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Yes
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Apr 30, 2023 -

despinoza8242@hotmail.com responded

This was one of the best experiences I've ever dealt with in buying a vehicle. Sales person was very professional and kind.

April 30, 2023

Was taken care of right away and car was fixed the next day Nice workers More

by gildajean2
Recommend Dealer
Yes
Employees Worked With
Dario
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May 02, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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