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Mark Christopher Auto Center

Ontario, CA

4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

April 07, 2022

Helpful dealership great customer service. Overall it’s a awesome establishment and good cars friendly people More

by Arielsdaddy909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 11, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 07, 2022

Everyone was courteous. The waiting area was comfortable and clean. My car was kept clean from the service work. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 07, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 06, 2022

The customer service rep was very helpful and. Took the truck right now and was tell me what the problem was and how long it would take to More

by brandon.rodriguez22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Apr 07, 2022 -

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2022

Hardly any comunicación my truck is not fixed after 3 times bringing it to service , Service department needs to improve on taking care of the customer and making sure the job is done the first time More

by rss1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Apr 06, 2022 -

Mark Christopher Auto Center responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2022

Was unhappy with parts department when requesting an update on a party for my vehicle.. they are very rude and need some better people skills. This needs to be addressed More

by JOEMANN73LEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric silva
Apr 06, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2022

jakie is an amazing service person she went over and beyond to assist us . AWESOME More

by janetyera909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakie
Apr 06, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2022

Easy to schedule and service complete in a timely manner. Would definitely go back for service. More

by aa4bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Apr 06, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2022

The service was excellent everyone had a great personality it was an awesome experience for me and my wife I would recommend Mark Christopher to any of my friends More

by TERRANCE_SMITH72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg H. And Dave
Apr 07, 2022 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2022

Ray and Julie were fantastic. Answered all of my questions, friendly, honest, and efficient. The waiting room was a little crowded so perhaps directing customers to additional sea More

by klopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in Service and Julie in Service
Apr 07, 2022 -

Mark Christopher Auto Center responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2022

I’ve been a part of M. Christopher service for the past 5yrs. Jackie K. is my service advisor. Never have I bee. treated so fairly and dealt with on such a professional lev More

by Glennruffzx12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie K.
Apr 07, 2022 -

Mark Christopher Auto Center responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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