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Mark Christopher Auto Center

Ontario, CA

4.5
10,124 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,124 reviews

January 27, 2022

Taking my Truck for service and set an appointment which was very easy and service was finished before time given. I would definitely go back to Mark Christopher Auto Center from now on!! Thanks!! More

by woods.timothy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Jan 31, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2022

Jackie is the best! She makes a process so easy and keeps me updated on my service. I really appreciate her and will keep coming back thanks to Jackie. More

by TERESA.GAFFANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie
Jan 31, 2022 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 27, 2022

I got stuck in California after attending a funeral. I took my vehicle in without an appointment. They found the problem quickly and I was on my way in a few hours and have not had a problem since. More

by davis.dawnandrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Jan 27, 2022 -

davis.dawnandrea responded

Yep it's me

Jan 31, 2022 -

Mark Christopher Auto Center responded

Davis, thank you for your kind words about our team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Jan 31, 2022 -

davis.dawnandrea responded

It was my pleasure

January 26, 2022

Ray was an excellent service provider. Very professional. He answered all my questions and was very supportive. More

by ROBERT.WHALE912
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 27, 2022 -

Mark Christopher Auto Center responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience enjoyable. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 26, 2022

We took our vehicle to Mark Christopher Auto Center because the outside mirror on driver side was not working correctly. The problem was identified and the part to repair it was ordered. Two days later More

by NHHOLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobuyoshi Domon
Jan 28, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 26, 2022

Took my car in for a recall to replace the tire jack. After 45 days I called and asked if my jack ever came in. The said Yes. I bought the car in just to swap out the old car jack for the new car jack. More

by mkcdtl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jan 28, 2022 -

Mark Christopher Auto Center responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 26, 2022

Customer service was great. Fast turnaround time. Good customer lounge area. Good selection of snacks More

by Getintheboat71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 28, 2022 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 26, 2022

I love Mark Christopher Chevrolet dealer in Ontario California they are the best they were very polite treated treated me with highly respect I would recommend Christopher to everyone that I know they More

by Judy BARRE 82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Kyle Carey, Matt Torres
Jan 27, 2022 -

Mark Christopher Auto Center responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 25, 2022

Alex, Larry, & Greg were great! They were very friendly, respectful, & very easy to work with. I love the fact that they weren't pushy at all. Best experience ever! More

by LACFIGGAZ94ST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lee - 5 Stars
Jan 27, 2022 -

Mark Christopher Auto Center responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 25, 2022

Alex, Larry, & Greg were extremely helpful! This has been the best experience ever! Thank you so much for making this extremely easy. More

by LACFIGGAZ94ST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lee - 5 Stars
Jan 27, 2022 -

Mark Christopher Auto Center responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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