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Mark Christopher Auto Center
Ontario, CA
10,404 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,404 reviews
December 04, 2021
Please write a review and 15 words so this will go to the next window next window More
by Prefer not to state
Verified Customer
December 04, 2021
Cesar our service rep was extremely friendly, responsive and kept me aware of status of service. He called and left a message advising it an estimate time and then text to advise of Update. It was really N and kept me aware of status of service. He called and left a message advising it an estimate time and then text to advise of Update. It was really Nice to experience this level of attentiveness. More
by Labradaal
Employees Worked With
Cesar
December 04, 2021
It took 6 hours for oil change and a battery it cost me 437 dollars for oil change rotation of tire should a complimentary to the oil change it's rediculous to change that much for a battery 437 dollars for oil change rotation of tire should a complimentary to the oil change it's rediculous to change that much for a battery More
by bademma19
Employees Worked With
I forgot his name
December 04, 2021
Excellent Service. The were polite and finished on time. Everyone was customer focused and friendly. Everyone was customer focused and friendly. More
by Bob.tangeman
December 03, 2021
Excellent customer service. Repairs made in a timely manner. I love my new batteries for my Bolt! manner. I love my new batteries for my Bolt! More
by DAISYLOU312
December 03, 2021
No one ever answers the phone for the service department, so scheduling a service appointment is such a hassle. The phone goes to someone at the front desk every time you try to reach the service department so scheduling a service appointment is such a hassle. The phone goes to someone at the front desk every time you try to reach the service department and they’re unable to help with scheduling. Actually getting someone on the phone in order to schedule a service appointment is frustrating, takes way too long, and almost feels like a waste of time. It makes you want to drive to a whole other dealership, and I live down the street from Mark Christopher. If that doesn’t illustrate a realistic & constant frustration with the scheduling side, then I don’t know what will. I’ve even gone out of my way to drive to Riverside for the simple fact that they answer their phones, help with scheduling and then send text/email confirmations with the date and time. I hope someone reads this and takes it seriously. More
by M.linares23
Employees Worked With
Not sure who I worked with
December 03, 2021
fast, efficient and cordial. If my vehicle was inspected, fixed and returned in a timely manner inspected, fixed and returned in a timely manner More
by WALTER17
December 03, 2021
Great service . Nice employees parts department. Super Helpful . Thanks ps. Shipping department help out a lot thanks Helpful . Thanks ps. Shipping department help out a lot thanks More
by 63CLASSICCHEVYPICKUP
