Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Christopher Auto Center
Ontario, CA
10,079 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 10,079 reviews
October 12, 2021
Mrs Escobar was a pleasure to work with.!Courteous,Friendly and Knowledgeable! Came in and let Me know progress and when done in person. with.!Courteous,Friendly and Knowledgeable! Came in and let Me know progress and when done in person. More
by ppaulinep
Verified CustomerEmployees Worked With
Mrs.Escobar
October 12, 2021
The waiting on hold to schedule an appointment, the long lines at service and lack of new vehicles are all concerning. However, Juan and Tay and all the other people in the service department are great. lines at service and lack of new vehicles are all concerning. However, Juan and Tay and all the other people in the service department are great. More
by GREENWILMA
Employees Worked With
Juan and Ray
October 11, 2021
Service was good. I felt a bit rushed. There was confusion about work to be done because the service tech entered the wrong vin #. But it was solved. confusion about work to be done because the service tech entered the wrong vin #. But it was solved. More
by mrmtglass
Employees Worked With
A lady
October 11, 2021
Went to purchase a truck on 2 Dec 20 and bought it the same day. Salesperson was very professional. Not satisfied with the service department. Not open on Saturdays even to pick up your vehicle. Didn' same day. Salesperson was very professional. Not satisfied with the service department. Not open on Saturdays even to pick up your vehicle. Didn't properly address the issues I presented. More
by DONNELLHERRING
Employees Worked With
Worked with Julie Escobar. No problem with her.
October 10, 2021
Excellent service and great employees. Everyone has great people skills. Courteous, friendly and professional. Always a pleasure to deal with Mark Christopher's. people skills. Courteous, friendly and professional. Always a pleasure to deal with Mark Christopher's. More
by Jnpvalona
Employees Worked With
Nobu Domon
October 10, 2021
Service dept.takes too long.had to wait 3 and half hours for a recall part that took 20 minutes to replace. They need to get the shuttle service back up and running so people have an option. I was told a re for a recall part that took 20 minutes to replace. They need to get the shuttle service back up and running so people have an option. I was told a regular wait was 2-3 hours not good enough. More
by cwkinsey
Employees Worked With
Erik
October 10, 2021
I took my Cadillac in for a recall on the passenger air bag, also changed light bulb in signal. It took five hours, someone dropped the ball. I will never take my Cadillac here again even though I bought i bag, also changed light bulb in signal. It took five hours, someone dropped the ball. I will never take my Cadillac here again even though I bought it here. More
by Jy711
Employees Worked With
Juan
